Filtered reference copy of secondary storage data in a data storage system

ABSTRACT

The data storage system according to certain aspects can filter secondary copies of data (e.g., backups, snapshots, archives, etc.) generated by multiple client computing devices into a single, filtered, global reference copy. A reference copy may be a filtered view or representation of secondary storage data in a data storage system. A reference copy may include a data structure that includes references to a subset of secondary storage data that meets certain filtering criteria. The filtering criteria may be specified by users according to user preference. Data included in a reference copy may be stored in native format (e.g., format of the application that generated the data) and be accessible through the application associated with the data.

INCORPORATION BY REFERENCE TO ANY PRIORITY APPLICATIONS

Any and all applications for which a foreign or domestic priority claimis identified in the Application Data Sheet, or any correction thereto,are hereby incorporated by reference under 37 CFR 1.57.

BACKGROUND

Businesses worldwide recognize the commercial value of their data andseek reliable, cost-effective ways to protect the information stored ontheir computer networks while minimizing impact on productivity.Protecting information is often part of a routine process that isperformed within an organization.

A company might back up critical computing systems such as databases,file servers, web servers, and so on as part of a daily, weekly, ormonthly maintenance schedule. The company may similarly protectcomputing systems used by each of its employees, such as those used byan accounting department, marketing department, engineering department,and so forth.

Given the rapidly expanding volume of data under management, companiesalso continue to seek innovative techniques for managing data growth, inaddition to protecting data. For instance, companies often implementmigration techniques for moving data to lower cost storage over time anddata reduction techniques for reducing redundant data, pruning lowerpriority data, etc.

Enterprises also increasingly view their stored data as a valuableasset. Along these lines, customers are looking for solutions that notonly protect and manage, but also leverage their data. For instance,solutions providing data analysis capabilities, improved datapresentation and access features, and the like, are in increasingdemand.

SUMMARY

Data that has a logical relationship to each other, such as datagenerated by a single production client machine or by a singleapplication, data associated with a particular user, data having commoncontent or metadata, etc., may be stored across different storagedevices. In addition, related files or data are often dispersed amongstlarge amounts of other, unrelated files. Because backups and othersecondary copies are often accessed across relatively slower networkconnections than primary copies and/or reside on relatively slowerstorage media, accessing, processing and protecting backup copies can betime consuming and resource intensive.

Due to the above challenges, it can be important to provide efficient,user-friendly tools for facilitating effective retention policies andfor providing access to backup data. Systems and methods are providedherein that create a filtered version of backup data (or other secondarycopy data). In some embodiments, the filtered version provides adigestible, global view or copy of a subset of the secondary copy data,such as data that is stored across multiple secondary storage devices. Adata storage system according to certain aspects can filter secondarycopies of data (e.g., backups, snapshots, archives, etc.) generated bymultiple client computing devices into a single, filtered, globalreference copy. The term “reference copy” may refer to a filtered viewor representation of secondary storage data in a data storage system. Areference copy may include references (e.g., pointers) to a subset ofsecondary storage data that meets filtering criteria. In some otherembodiments, the reference copy includes actual copies of the files orother data stored in secondary storage that meet the filtering criteria.In yet further instances, the reference copy includes references to someof the files in the reference copy, and includes actual copies of otherfiles, such as where the reference copy includes de-duplicated (e.g.,single-instanced) data. Such filtering criteria may be specified by auser according to what the user wants to include in the reference copy.

A user may specify reference copy rules that include filtering criteriafor filtering the data. For instance, according to the filteringcriteria, the data storage system according to certain aspects canfilter data items based on content, metadata, or any other appropriatecharacteristic of the data. The criteria for filtering can be definedaccording to user preference. For example, the user may wish to filterfiles based on content using search terms and/or based on metadata.Files can be filtered based on subject matter (e.g., as indicated bycontent and/or metadata), for example, some other appropriate parameterassociated with the files, or any combination thereof. Emails, forinstance, may be filtered according to subject line content, sender,recipient, message body content, presence, or type of attachment(s),etc. The reference copy rules may be implemented as storage policies.

The reference copy rules may run, for example, according to a schedule,based on a particular event, user request, etc. For instance, thereference copy rules may run after a scheduled (e.g., hourly, daily,weekly, etc.) backup completes. Media agents in the system conduct datato and from the storage devices, and media agents may be instructed tosearch and identify data that meets the filtering criteria. Each mediaagent may search and identify data in the storage devices associatedwith it. Each media agent may also search and identify data of aparticular type, or data associated with a particular client computingdevice or group thereof. For example, one media agent may be associatedwith Exchange data, another media agent may be associated with PDF data,etc. By using media agents to search the data, the system can distributethe workload for reference copy generation across the system and providescalability in implementing reference copies.

The data storage system according to certain aspects can create orupdate a reference copy based on the data identified by the mediaagents. The reference copy can include references to the identifieddata. The references may include pointers to the files (or other dataitems) that were identified according to the filtering criteria, ratherthan copies of the actual files themselves. In some cases, thereferences may also include actual copies of files themselves. Thereference copy can include information relating to the identified data,such as source client, source device, source application, etc. Suchinformation may be embedded in the reference copy. In some embodiments,the reference copy may include copies of files in their native format(e.g., the format of the applications that generated the files ratherthan a backup or archive format). Or, where the reference copy includespointers and not actual copies of the identified files, the referencecopy may point to secondary copies of the files in their native format,and also include source information relating to the files. Thus, in suchembodiments, the user can view or play back the files in the referencecopy using the associated source applications, e.g., without having toreformat or un-package the files. The system can also update an existingreference copy. For example, new data that meets the filtering criteriacan be added to the existing reference copy. In this manner, thereference copies can reflect incremental changes to the secondarystorage data, e.g., after a daily backup, without having to regeneratethe entire reference copy.

The reference copy can be viewed by users and may display a listing ofthe data in the reference copy. The user can utilize reference copies invarious ways. In one example, new reference copies may be created fromexisting reference copies. In this way, reference copies may providemulti-tiered analysis of secondary storage data in the system. The usermay restore files using the reference copies. For example, the user maywant to select a few files to restore while browsing a particularreference copy. The user may also specify that the data in a referencecopy should be stored for a particular retention period.

In this manner, the data storage system according to certain aspects canprovide a filtered, digestible global view of secondary storage data inthe system. In some embodiments, the user can also view or play back thefiles in the reference copy using the associated source applications.Because the data storage system can create reference copies based onsecondary storage data, the primary storage data can remain availablewhile reference copies are created/updated; in addition, referencecopies may be created even when primary storage data becomesunavailable. The data storage system can implement reference copies in ascalable manner using media agents to search the secondary storage data.

According to certain embodiments, a method is provided for creating afiltered representation of secondary copy data in a networked datastorage system. The method can include copying data comprising aplurality of files generated by applications executing on one or moreclient computers from primary storage to secondary storage. The methodmay further include accessing filtering criteria for identifying asubset of the plurality of files residing in secondary storage. Themethod can additionally include, with a first module executing on afirst computer hardware device comprising one or more processors:instructing a first media agent to identify files residing in secondarystorage that meet the filtering criteria; and instructing a second mediaagent to identify files residing in secondary storage that meet thefiltering criteria, the first and second media agents executing on oneor more second computer hardware devices comprising one or moreprocessors. The method may further include, with the first moduleexecuting on the first computer hardware device comprising one or moreprocessors: receiving from the first media agent an indication as tofiles identified by the first media agent that reside in one or moresecondary storage devices associated with the first media agent;receiving from the second media agent an indication as to filesidentified by the second media agent that reside in one or moresecondary storage devices associated with the second media agent; andcreating a filtered representation comprising a data structure thatincludes references to the files identified by the first media agent andthe files identified by the second media agent, wherein the referencescorrespond to the subset of the plurality of files residing in secondarystorage that meet the filtering criteria.

In some embodiments, a method is provided for restoring secondary copydata in a networked storage system using a filtered representation ofthe secondary copy data. The method can include, with a first moduleexecuting on a first computer hardware device, providing access to afiltered representation comprising a data structure that includesreferences to files identified by both a first media agent and a secondmedia agent. The references may correspond to a subset of a plurality offiles residing in secondary storage that meet filtering criteria. Thefirst and second media agents may include software modules executing onone or more second computer hardware devices. The method may furtherinclude receiving a request to restore a file in the filteredrepresentation from secondary storage to primary storage. The method canadditionally include initiating a restore of the file from the secondarystorage to primary storage.

According to other aspects of this disclosure, a data storage system mayinclude first computer hardware comprising one or more processors. Thedata storage system may also include a reference copy module executingon the one or more processors of the first computer hardware. Thereference copy module can be configured to access filtering criteria foridentifying a subset of a plurality of files residing in secondarystorage. The reference copy module may be further configured to instructa first media agent to identify files of the subset of the plurality offiles residing in secondary storage that meet the filtering criteria andthat reside in one or more secondary storage devices associated with thefirst media agent, and instruct a second media agent to identify filesof the subset of the plurality of files residing in secondary storagethat meet the filtering criteria and that reside in one or moresecondary storage devices associated with the second media agent. Thefirst and second media agents may execute on one or more processors ofsecond computer hardware. The reference copy module can be furtherconfigured to receive from the first media agent an indication as tofiles identified by the first media agent. The reference copy module maybe also configured to receive from the second media agent an indicationas to files identified by the second media agent. The reference copymodule can also be configured to create a filtered representationcomprising a data structure that includes references to both the filesidentified by the first media agent and the files identified by thesecond media agent.

According to yet further aspects of the disclosure, a data storagesystem may include a first computer hardware device comprising one ormore processors. The data storage system may also include a firstsoftware module executing on the one or more processors of the firstcomputer hardware device. The first software module can be configured toprovide user access to a filtered representation comprising a datastructure that includes references to at least first and second files,the first files identified by a first media agent as meeting firstfiltering criteria and residing in secondary storage associated with thefirst media agent, the second files identified by a second media agentas meeting the first filtering criteria and residing in secondarystorage associated with the second media agent, wherein the first andsecond media agents execute on one or more processors of a secondcomputer hardware device. The first software module can be furtherconfigured to receive a request to restore a file in the filteredrepresentation. The accessed file may be restored from the secondarystorage to primary storage.

According to other embodiments, a method of creating a filteredrepresentation of secondary copy data in a networked data storage systemis provided. The method can include copying data comprising a pluralityof files generated by applications executing on one or more clientcomputers from primary storage to secondary storage. The plurality offiles may be stored in the secondary storage in a native formatassociated with the applications that generated the plurality of files.The method may further include accessing filtering criteria foridentifying a subset of the plurality of files. The method canadditionally include, with one or more computer processors of at leastone first computing device, identifying a subset of the plurality offiles that meet the filtering criteria. The method can further include,with one or more processors of at least one second computing device,creating a filtered representation comprising a data structure thatincludes references to the files in the subset and source informationrelated to the files in the subset. The method may additionally includeproviding access to the filtered representation. The filteredrepresentation may be viewable by a user and may show a listing of theidentified subset of the plurality of files.

According to certain embodiments, a method is provided for restoringsecondary copy data in a networked storage system using a filteredrepresentation of the secondary copy data. The method can includeproviding access to a filtered representation comprising a datastructure that includes references to a subset of a plurality of filesin secondary storage that meet filtering criteria and includes sourceinformation related to the files in the subset. The subset of theplurality of files may be stored in a native format associated withsoftware or applications that generated the plurality of files. Thesubset of the plurality of files may be or may have been identified byone or more first software modules executing on one or more firstcomputing devices. The filtered representation may be viewable by a userand may show a listing of the subset of the plurality of files. Themethod may further include, with a second software module executing on asecond computing device: receiving a request to restore a file in thefiltered representation; accessing the reference to the file in the datastructure; and initiating copying of the file from the secondary storageto primary storage.

In some embodiments, a data storage system is provided for creating afiltered representation of secondary copy data. The data storage systemmay include computer hardware comprising one or more processors. Thedata storage system may also include a storage manager module executingin the one or more processors of the computer hardware. The storagemanager module can be configured to initiate copying of data comprisinga plurality of files generated by applications executing on one or moreclient computers from primary storage to secondary storage. Theplurality of files may be stored in the secondary storage in a nativeformat associated with the applications that generated the plurality offiles. The storage manager module may be further configured to accessfiltering criteria for identifying a subset of the plurality of files.The storage manager module can be further configured to instruct a mediaagent module executing in one or more processors to identify a subset ofthe plurality of files that meet the filtering criteria. The storagemanager module may also be configured to create a filteredrepresentation comprising a data structure that includes references tothe subset of the plurality of files identified by the media agentmodule that meet the filtering criteria and source information relatedto the files in the subset. The storage manager module may be configuredto provide access to the filtered representation. The filteredrepresentation may be viewable by a user and may show a listing of theidentified subset of the plurality of files.

According to other aspects of this disclosure, a data storage system isprovided for restoring secondary copy data using a filteredrepresentation of the secondary copy data. The data storage system mayinclude first computer hardware comprising one or more processors. Thedata storage system may also include a first software module executingin the one or more processors of the first computer hardware. The firstsoftware module can be configured to provide access to a filteredrepresentation comprising a data structure that includes references to asubset of a plurality of files in secondary storage that meet filteringcriteria and source information related to the files in the subset. Theplurality of files may be stored in a native format associated withsoftware or applications that generated the plurality of files. Thefiltered representation may be viewable by a user and may show a listingof the subset of the plurality of files. The subset of the plurality offiles may be or may have been identified by a plurality of secondsoftware modules executing in one or more processors of second computerhardware in response to instructions received from the first softwaremodule. The first software module may be further configured to receive arequest to restore a file in the filtered representation. The firstsoftware module can be further configured to access information relatingto the file in the filtered representation. The first software modulemay also be configured to initiate restoring of the file from thesecondary storage to primary storage.

For purposes of summarizing the disclosure, certain aspects, advantagesand novel features of the inventions have been described herein. It isto be understood that not necessarily all such advantages may beachieved in accordance with any particular embodiment of the invention.Thus, the invention may be embodied or carried out in a manner thatachieves or optimizes one advantage or group of advantages as taughtherein without necessarily achieving other advantages as may be taughtor suggested herein.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1A is a block diagram illustrating an exemplary informationmanagement system.

FIG. 1B is a detailed view of a primary storage device, a secondarystorage device, and some examples of primary data and secondary copydata.

FIG. 1C is a block diagram of an exemplary information management systemincluding a storage manager, one or more data agents, and one or moremedia agents.

FIG. 1D is a block diagram illustrating a scalable informationmanagement system.

FIG. 1E illustrates certain secondary copy operations according to anexemplary storage policy.

FIG. 2 is a data flow diagram illustrative of the interaction betweenthe various components of an example storage system configured toimplement reference copies according to certain embodiments.

FIG. 3 is a data flow diagram illustrative of the interaction betweenthe various components of another example storage system configured toimplement reference copies according to certain embodiments.

FIG. 4 is a flow diagram illustrative of one embodiment of a routine forcreating reference copies according to certain embodiments.

FIG. 5 is a flow diagram illustrative of one embodiment of a routine forrestoring data using reference copies according to certain embodiments.

DETAILED DESCRIPTION

Systems and methods are described herein for generating and using afiltered, digestible reference copy from secondary copy data. Examplesof such systems and methods are discussed in further detail herein,e.g., with respect to FIGS. 2-5. Moreover, it will be appreciated thatreference copies can be generated using secondary copy data generated byinformation management systems such as those that will now be describedwith respect to FIGS. 1A-1E. And, as will be described, the componentryfor implementing reference copy functionality can be incorporated intosuch systems.

Information Management System Overview

With the increasing importance of protecting and leveraging data,organizations simply cannot afford to take the risk of losing criticaldata. Moreover, runaway data growth and other modern realities makeprotecting and managing data an increasingly difficult task. There istherefore a need for efficient, powerful, and user-friendly solutionsfor protecting and managing data.

Depending on the size of the organization, there are typically many dataproduction sources which are under the purview of tens, hundreds, oreven thousands of employees or other individuals. In the past,individual employees were sometimes responsible for managing andprotecting their data. A patchwork of hardware and software pointsolutions have been applied in other cases. These solutions were oftenprovided by different vendors and had limited or no interoperability.

Certain embodiments described herein provide systems and methods capableof addressing these and other shortcomings of prior approaches byimplementing unified, organization-wide information management. FIG. 1Ashows one such information management system 100, which generallyincludes combinations of hardware and software configured to protect andmanage data and metadata generated and used by the various computingdevices in the information management system 100.

The organization which employs the information management system 100 maybe a corporation or other business entity, non-profit organization,educational institution, household, governmental agency, or the like.

Generally, the systems and associated components described herein may becompatible with and/or provide some or all of the functionality of thesystems and corresponding components described in one or more of thefollowing U.S. patents and patent application publications assigned toCommVault Systems, Inc., each of which is hereby incorporated in itsentirety by reference herein:

-   -   U.S. Pat. Pub. No. 2010-0332456, entitled “DATA OBJECT STORE AND        SERVER FOR A CLOUD STORAGE ENVIRONMENT, INCLUDING DATA        DEDUPLICATION AND DATA MANAGEMENT ACROSS MULTIPLE CLOUD STORAGE        SITES”;    -   U.S. Pat. No. 7,035,880, entitled “MODULAR BACKUP AND RETRIEVAL        SYSTEM USED IN CONJUNCTION WITH A STORAGE AREA NETWORK”;    -   U.S. Pat. No. 7,343,453, entitled “HIERARCHICAL SYSTEMS AND        METHODS FOR PROVIDING A UNIFIED VIEW OF STORAGE INFORMATION”;    -   U.S. Pat. No. 7,395,282, entitled “HIERARCHICAL BACKUP AND        RETRIEVAL SYSTEM”;    -   U.S. Pat. No. 7,246,207, entitled “SYSTEM AND METHOD FOR        DYNAMICALLY PERFORMING STORAGE OPERATIONS IN A COMPUTER        NETWORK”;    -   U.S. Pat. No. 7,747,579, entitled “METABASE FOR FACILITATING        DATA CLASSIFICATION”;    -   U.S. Pat. No. 8,229,954, entitled “MANAGING COPIES OF DATA”;    -   U.S. Pat. No. 7,617,262, entitled “SYSTEM AND METHODS FOR        MONITORING APPLICATION DATA IN A DATA REPLICATION SYSTEM”;    -   U.S. Pat. No. 7,529,782, entitled “SYSTEM AND METHODS FOR        PERFORMING A SNAPSHOT AND FOR RESTORING DATA”;    -   U.S. Pat. No. 8,230,195, entitled “SYSTEM AND METHOD FOR        PERFORMING AUXILIARY STORAGE OPERATIONS”;    -   U.S. Pat. No. 8,364,652, entitled “CONTENT-ALIGNED, BLOCK-BASED        DEDUPLICATION”;    -   U.S. Pat. Pub. No. 2006/0224846, entitled “SYSTEM AND METHOD TO        SUPPORT SINGLE INSTANCE STORAGE OPERATIONS”;    -   U.S. Pat. Pub. No. 2009/0329534, entitled “APPLICATION-AWARE AND        REMOTE SINGLE INSTANCE DATA MANAGEMENT”;    -   U.S. Pat. Pub. No. 2012/0150826, entitled “DISTRIBUTED        DEDUPLICATED STORAGE SYSTEM”;    -   U.S. Pat. Pub. No. 2012/0150818, entitled “CLIENT-SIDE        REPOSITORY IN A NETWORKED DEDUPLICATED STORAGE SYSTEM”;    -   U.S. Pat. No. 8,170,995, entitled “METHOD AND SYSTEM FOR OFFLINE        INDEXING OF CONTENT AND CLASSIFYING STORED DATA”; and    -   U.S. Pat. No. 8,156,086, entitled “SYSTEMS AND METHODS FOR        STORED DATA VERIFICATION”.

The illustrated information management system 100 includes one or moreclient computing device 102 having at least one application 110executing thereon, and one or more primary storage devices 104 storingprimary data 112. The client computing device(s) 102 and the primarystorage devices 104 may generally be referred to in some cases as aprimary storage subsystem 117.

Depending on the context, the term “information management system” canrefer to generally all of the illustrated hardware and softwarecomponents. Or, in other instances, the term may refer to only a subsetof the illustrated components.

For instance, in some cases information management system 100 generallyrefers to a combination of specialized components used to protect, move,manage, manipulate and/or process data and metadata generated by theclient computing devices 102. However, the term may generally not referto the underlying components that generate and/or store the primary data112, such as the client computing devices 102 themselves, theapplications 110 and operating system residing on the client computingdevices 102, and the primary storage devices 104.

As an example, “information management system” may sometimes refer onlyto one or more of the following components and corresponding datastructures: storage managers, data agents, and media agents. Thesecomponents will be described in further detail below.

Client Computing Devices

There are typically a variety of sources in an organization that producedata to be protected and managed. As just one illustrative example, in acorporate environment such data sources can be employee workstations andcompany servers such as a mail server, a web server, or the like. In theinformation management system 100, the data generation sources includethe one or more client computing devices 102.

The client computing devices 102 may include, without limitation, one ormore: workstations, personal computers, desktop computers, or othertypes of generally fixed computing systems such as mainframe computersand minicomputers.

The client computing devices 102 can also include mobile or portablecomputing devices, such as one or more laptops, tablet computers,personal data assistants, mobile phones (such as smartphones), and othermobile or portable computing devices such as embedded computers, set topboxes, vehicle-mounted devices, wearable computers, etc.

In some cases, each client computing device 102 is associated with oneor more users and/or corresponding user accounts, of employees or otherindividuals.

The term “client computing device” is used herein because theinformation management system 100 generally “serves” the data managementand protection needs for the data generated by the client computingdevices 102. However, the use of this term does not imply that theclient computing devices 102 cannot be “servers” in other respects. Forinstance, a particular client computing device 102 may act as a serverwith respect to other devices, such as other client computing devices102. As just a few examples, the client computing devices 102 caninclude mail servers, file servers, database servers, and web servers.

The client computing devices 102 may additionally include virtualizedand/or cloud computing resources. For instance, one or more virtualmachines may be provided to the organization by a third-party cloudservice vendor. Or, in some embodiments, the client computing devices102 include one or more virtual machine(s) running on a virtual machinehost computing device operated by the organization. As one example, theorganization may use one virtual machine as a database server andanother virtual machine as a mail server. A virtual machine manager(VMM) (e.g., a Hypervisor) may manage the virtual machines, and resideand execute on the virtual machine host computing device.

Each client computing device 102 may have one or more applications 110(e.g., software applications) executing thereon which generate andmanipulate the data that is to be protected from loss.

The applications 110 generally facilitate the operations of anorganization (or multiple affiliated organizations), and can include,without limitation, mail server applications (e.g., Microsoft ExchangeServer), file server applications, mail client applications (e.g.,Microsoft Exchange Client), database applications (e.g., SQL, Oracle,SAP, Lotus Notes Database), word processing applications (e.g.,Microsoft Word), spreadsheet applications, financial applications,presentation applications, browser applications, mobile applications,entertainment applications, and so on.

The applications 110 can include at least one operating system (e.g.,Microsoft Windows, Mac OS X, iOS, IBM z/OS, Linux, other Unix-basedoperating systems, etc.), which may support one or more file systems andhost the other applications 110.

As shown, the client computing devices 102 and other components in theinformation management system 100 can be connected to one another viaone or more communication pathways 114. The communication pathways 114can include one or more networks or other connection types including asany of following, without limitation: the Internet, a wide area network(WAN), a local area network (LAN), a Storage Area Network (SAN), a FibreChannel connection, a Small Computer System Interface (SCSI) connection,a virtual private network (VPN), a token ring or TCP/IP based network,an intranet network, a point-to-point link, a cellular network, awireless data transmission system, a two-way cable system, aninteractive kiosk network, a satellite network, a broadband network, abaseband network, other appropriate wired, wireless, or partiallywired/wireless computer or telecommunications networks, combinations ofthe same or the like. The communication pathways 114 in some cases mayalso include application programming interfaces (APIs) including, e.g.,cloud service provider APIs, virtual machine management APIs, and hostedservice provider APIs.

Primary Data and Exemplary Primary Storage Devices

Primary data 112 according to some embodiments is production data orother “live” data generated by the operating system and otherapplications 110 residing on a client computing device 102. The primarydata 112 is stored on the primary storage device(s) 104 and is organizedvia a file system supported by the client computing device 102. Forinstance, the client computing device(s) 102 and correspondingapplications 110 may create, access, modify, write, delete, andotherwise use primary data 112.

Primary data 112 is generally in the native format of the sourceapplication 110. According to certain aspects, primary data 112 is aninitial or first (e.g., created before any other copies or before atleast one other copy) stored copy of data generated by the sourceapplication 110. Primary data 112 in some cases is created substantiallydirectly from data generated by the corresponding source applications110.

The primary data 112 may sometimes be referred to as a “primary copy” inthe sense that it is a discrete set of data. However, the use of thisterm does not necessarily imply that the “primary copy” is a copy in thesense that it was copied or otherwise derived from another storedversion.

The primary storage devices 104 storing the primary data 112 may berelatively fast and/or expensive (e.g., a disk drive, a hard-disk array,solid state memory, etc.). In addition, primary data 112 may be intendedfor relatively short term retention (e.g., several hours, days, orweeks).

According to some embodiments, the client computing device 102 canaccess primary data 112 from the primary storage device 104 by makingconventional file system calls via the operating system. Primary data112 representing files may include structured data (e.g., databasefiles), unstructured data (e.g., documents), and/or semi-structureddata. Some specific examples are described below with respect to FIG.1B.

It can be useful in performing certain tasks to break the primary data112 up into units of different granularities. In general, primary data112 can include files, directories, file system volumes, data blocks,extents, or any other types or granularities of data objects. As usedherein, a “data object” can refer to both (1) any file that is currentlyaddressable by a file system or that was previously addressable by thefile system (e.g., an archive file) and (2) a subset of such a file.

As will be described in further detail, it can also be useful inperforming certain functions of the information management system 100 toaccess and modify metadata within the primary data 112. Metadatagenerally includes information about data objects or characteristicsassociated with the data objects.

Metadata can include, without limitation, one or more of the following:the data owner (e.g., the client or user that generates the data), thelast modified time (e.g., the time of the most recent modification ofthe data object), a data object name (e.g., a file name), a data objectsize (e.g., a number of bytes of data), information about the content(e.g., an indication as to the existence of a particular search term),to/from information for email (e.g., an email sender, recipient, etc.),creation date, file type (e.g., format or application type), lastaccessed time, application type (e.g., type of application thatgenerated the data object), location/network (e.g., a current, past orfuture location of the data object and network pathways to/from the dataobject), frequency of change (e.g., a period in which the data object ismodified), business unit (e.g., a group or department that generates,manages or is otherwise associated with the data object), and aginginformation (e.g., a schedule, such as a time period, in which the dataobject is migrated to secondary or long term storage), boot sectors,partition layouts, file location within a file folder directorystructure, user permissions, owners, groups, access control lists[ACLs]), system metadata (e.g., registry information), combinations ofthe same or the like.

In addition to metadata generated by or related to file systems andoperating systems, some of the applications 110 maintain indices ofmetadata for data objects, e.g., metadata associated with individualemail messages. Thus, each data object may be associated withcorresponding metadata. The use of metadata to perform classificationand other functions is described in greater detail below.

Each of the client computing devices 102 are associated with and/or incommunication with one or more of the primary storage devices 104storing corresponding primary data 112. A client computing device 102may be considered to be “associated with” or “in communication with” aprimary storage device 104 if it is capable of one or more of: storingdata to the primary storage device 104, retrieving data from the primarystorage device 104, and modifying data retrieved from a primary storagedevice 104.

The primary storage devices 104 can include, without limitation, diskdrives, hard-disk arrays, semiconductor memory (e.g., solid statedrives), and network attached storage (NAS) devices. In some cases, theprimary storage devices 104 form part of a distributed file system. Theprimary storage devices 104 may have relatively fast I/O times and/orare relatively expensive in comparison to the secondary storage devices108. For example, the information management system 100 may generallyregularly access data and metadata stored on primary storage devices104, whereas data and metadata stored on the secondary storage devices108 is accessed relatively less frequently.

In some cases, each primary storage device 104 is dedicated to anassociated client computing devices 102. For instance, a primary storagedevice 104 in one embodiment is a local disk drive of a correspondingclient computing device 102. In other cases, one or more primary storagedevices 104 can be shared by multiple client computing devices 102. Asone example, a primary storage device 104 can be a disk array shared bya group of client computing devices 102, such as one of the followingtypes of disk arrays: EMC Clariion, EMC Symmetrix, EMC Celerra, DellEqualLogic, IBM XIV, NetApp FAS, HP EVA, and HP 3PAR.

The information management system 100 may also include hosted services(not shown), which may be hosted in some cases by an entity other thanthe organization that employs the other components of the informationmanagement system 100. For instance, the hosted services may be providedby various online service providers to the organization. Such serviceproviders can provide services including social networking services,hosted email services, or hosted productivity applications or otherhosted applications).

Hosted services may include software-as-a-service (SaaS),platform-as-a-service (PaaS), application service providers (ASPs),cloud services, or other mechanisms for delivering functionality via anetwork. As it provides services to users, each hosted service maygenerate additional data and metadata under management of theinformation management system 100, e.g., as primary data 112. In somecases, the hosted services may be accessed using one of the applications110. As an example, a hosted mail service may be accessed via browserrunning on a client computing device 102.

Secondary Copies and Exemplary Secondary Storage Devices

The primary data 112 stored on the primary storage devices 104 may becompromised in some cases, such as when an employee deliberately oraccidentally deletes or overwrites primary data 112 during their normalcourse of work. Or the primary storage devices 104 can be damaged orotherwise corrupted.

For recovery and/or regulatory compliance purposes, it is thereforeuseful to generate copies of the primary data 112. Accordingly, theinformation management system 100 includes one or more secondary storagecomputing devices 106 and one or more secondary storage devices 108configured to create and store one or more secondary copies 116 of theprimary data 112 and associated metadata. The secondary storagecomputing devices 106 and the secondary storage devices 108 may bereferred to in some cases as a secondary storage subsystem 118.

Creation of secondary copies 116 can help meet information managementgoals, such as: restoring data and/or metadata if an original version(e.g., of primary data 112) is lost (e.g., by deletion, corruption, ordisaster); allowing point-in-time recovery; complying with regulatorydata retention and electronic discovery (e-discovery) requirements;reducing utilized storage capacity; facilitating organization and searchof data; improving user access to data files across multiple computingdevices and/or hosted services; and implementing data retentionpolicies.

Types of secondary copy operations can include, without limitation,backup operations, archive operations, snapshot operations, replicationoperations (e.g., continuous data replication [CDR]), data retentionpolicies such as or information lifecycle management and hierarchicalstorage management operations, and the like. These specific typesoperations are discussed in greater detail below.

Regardless of the type of secondary copy operation, the client computingdevices 102 access or receive primary data 112 and communicate the data,e.g., over the communication pathways 114, for storage in the secondarystorage device(s) 108.

A secondary copy 116 can comprise a separate stored copy of applicationdata that is derived from one or more earlier created, stored copies(e.g., derived from primary data 112 or another secondary copy 116).Secondary copies 116 can include point-in-time data, and may be intendedfor relatively long-term retention (e.g., weeks, months or years),before some or all of the data is moved to other storage or isdiscarded.

In some cases, a secondary copy 116 is a copy of application datacreated and stored subsequent to at least one other stored instance(e.g., subsequent to corresponding primary data 112 or to anothersecondary copy 116), in a different storage device than at least oneprevious stored copy, and/or remotely from at least one previous storedcopy. Secondary copies 116 may be stored in relatively slow and/or lowcost storage (e.g., magnetic tape). A secondary copy 116 may be storedin a backup or archive format, or in some other format different thanthe native source application format or other primary data format.

In some cases, secondary copies 116 are indexed so users can browse andrestore at another point in time. After creation of a secondary copy 116representative of certain primary data 112, a pointer or other locationindicia (e.g., a stub) may be placed in primary data 112, or beotherwise associated with primary data 112 to indicate the currentlocation on the secondary storage device(s) 108.

Since an instance a data object or metadata in primary data 112 maychange over time as it is modified by an application 110 (or hostedservice or the operating system), the information management system 100may create and manage multiple secondary copies 116 of a particular dataobject or metadata, each representing the state of the data object inprimary data 112 at a particular point in time. Moreover, since aninstance of a data object in primary data 112 may eventually be deletedfrom the primary storage device 104 and the file system, the informationmanagement system 100 may continue to manage point-in-timerepresentations of that data object, even though the instance in primarydata 112 no longer exists.

For virtualized computing devices the operating system and otherapplications 110 of the client computing device(s) 102 may executewithin or under the management of virtualization software (e.g., a VMM),and the primary storage device(s) 104 may comprise a virtual diskcreated on a physical storage device. The information management system100 may create secondary copies 116 of the files or other data objectsin a virtual disk file and/or secondary copies 116 of the entire virtualdisk file itself (e.g., of an entire .vmdk file).

Secondary copies 116 may be distinguished from corresponding primarydata 112 in a variety of ways, some of which will now be described.First, as discussed, secondary copies 116 can be stored in a differentformat (e.g., backup, archive, or other non-native format) than primarydata 112. For this or other reasons, secondary copies 116 may not bedirectly useable by the applications 110 of the client computing device102, e.g., via standard system calls or otherwise without modification,processing, or other intervention by the information management system100.

Secondary copies 116 are also often stored on a secondary storage device108 that is inaccessible to the applications 110 running on the clientcomputing devices 102 (and/or hosted services). Some secondary copies116 may be “offline copies,” in that they are not readily available(e.g. not mounted to tape or disk). Offline copies can include copies ofdata that the information management system 100 can access without humanintervention (e.g. tapes within an automated tape library, but not yetmounted in a drive), and copies that the information management system100 can access only with at least some human intervention (e.g. tapeslocated at an offsite storage site).

The secondary storage devices 108 can include any suitable type ofstorage device such as, without limitation, one or more tape libraries,disk drives or other magnetic, non-tape storage devices, optical mediastorage devices, solid state storage devices, NAS devices, combinationsof the same, and the like. In some cases, the secondary storage devices108 are provided in a cloud (e.g. a private cloud or one operated by athird-party vendor).

The secondary storage device(s) 108 in some cases comprises a disk arrayor a portion thereof. In some cases, a single storage device (e.g., adisk array) is used for storing both primary data 112 and at least somesecondary copies 116. In one example, a disk array capable of performinghardware snapshots stores primary data 112 and creates and storeshardware snapshots of the primary data 112 as secondary copies 116.

The Use of Intermediary Devices for Creating Secondary Copies

Creating secondary copies can be a challenging task. For instance, therecan be hundreds or thousands of client computing devices 102 continuallygenerating large volumes of primary data 112 to be protected. Also,there can be significant overhead involved in the creation of secondarycopies 116. Moreover, secondary storage devices 108 may be specialpurpose components, and interacting with them can require specializedintelligence.

In some cases, the client computing devices 102 interact directly withthe secondary storage device 108 to create the secondary copies 116.However, in view of the factors described above, this approach cannegatively impact the ability of the client computing devices 102 toserve the applications 110 and produce primary data 112. Further, theclient computing devices 102 may not be optimized for interaction withthe secondary storage devices 108.

Thus, in some embodiments, the information management system 100includes one or more software and/or hardware components which generallyact as intermediaries between the client computing devices 102 and thesecondary storage devices 108. In addition to off-loading certainresponsibilities from the client computing devices 102, theseintermediary components can provide other benefits. For instance, asdiscussed further below with respect to FIG. 1D, distributing some ofthe work involved in creating secondary copies 116 can enhancescalability.

The intermediary components can include one or more secondary storagecomputing devices 106 as shown in FIG. 1A and/or one or more mediaagents, which can be software modules residing on correspondingsecondary storage computing devices 106 (or other appropriate devices).Media agents are discussed below (e.g., with respect to FIGS. 1C-1E).

The secondary storage computing device(s) 106 can comprise anyappropriate type of computing device and can include, withoutlimitation, any of the types of fixed and portable computing devicesdescribed above with respect to the client computing devices 102. Insome cases, the secondary storage computing device(s) 106 includespecialized hardware and/or software componentry for interacting withthe secondary storage devices 108.

To create a secondary copy 116, the client computing device 102communicates the primary data 112 to be copied (or a processed versionthereof) to the designated secondary storage computing device 106, viathe communication pathway 114. The secondary storage computing device106 in turn conveys the received data (or a processed version thereof)to the secondary storage device 108. In some such configurations, thecommunication pathway 114 between the client computing device 102 andthe secondary storage computing device 106 comprises a portion of a LAN,WAN or SAN. In other cases, at least some client computing devices 102communicate directly with the secondary storage devices 108 (e.g., viaFibre Channel or SCSI connections).

Exemplary Primary Data and an Exemplary Secondary Copy

FIG. 1B is a detailed view showing some specific examples of primarydata stored on the primary storage device(s) 104 and secondary copy datastored on the secondary storage device(s) 108, with other components inthe system removed for the purposes of illustration. Stored on theprimary storage device(s) 104 are primary data objects including wordprocessing documents 119A-B, spreadsheets 120, presentation documents122, video files 124, image files 126, email mailboxes 128 (andcorresponding email messages 129A-C), html/xml or other types of markuplanguage files 130, databases 132 and corresponding tables 133A-133C).

Some or all primary data objects are associated with a primary copy ofobject metadata (e.g., “Meta1-11”), which may be file system metadataand/or application specific metadata. Stored on the secondary storagedevice(s) 108 are secondary copy objects 134A-C which may include copiesof or otherwise represent corresponding primary data objects andmetadata.

As shown, the secondary copy objects 134A-C can individually representmore than one primary data object. For example, secondary copy dataobject 134A represents three separate primary data objects 133C, 122 and129C (represented as 133C′, 122′ and 129C′, respectively). Moreover, asindicated by the prime mark (′), a secondary copy object may store arepresentation of a primary data object or metadata differently than theoriginal format, e.g., in a compressed, encrypted, deduplicated, orother modified format.

Exemplary Information Management System Architecture

The information management system 100 can incorporate a variety ofdifferent hardware and software components, which can in turn beorganized with respect to one another in many different configurations,depending on the embodiment. There are critical design choices involvedin specifying the functional responsibilities of the components and therole of each component in the information management system 100. Forinstance, as will be discussed, such design choices can impactperformance as well as the adaptability of the information managementsystem 100 to data growth or other changing circumstances.

FIG. 1C shows an information management system 100 designed according tothese considerations and which includes: a central storage orinformation manager 140 configured to perform certain control functions,one or more data agents 142 executing on the client computing device(s)102 configured to process primary data 112, and one or more media agents144 executing on the one or more secondary storage computing devices 106for performing tasks involving the secondary storage devices 108.

Storage Manager

As noted, the number of components in the information management system100 and the amount of data under management can be quite large. Managingthe components and data is therefore a significant task, and a task thatcan grow in an often unpredictable fashion as the quantity of componentsand data scale to meet the needs of the organization.

For these and other reasons, according to certain embodiments,responsibility for controlling the information management system 100, orat least a significant portion of that responsibility, is allocated tothe storage manager 140.

By distributing control functionality in this manner, the storagemanager 140 can be adapted independently according to changingcircumstances. Moreover, a host computing device can be selected to bestsuit the functions of the storage manager 140. These and otheradvantages are described in further detail below with respect to FIG.1D.

The storage manager 140 may be a software module or other application.The storage manager generally initiates, coordinates and/or controlsstorage and other information management operations performed by theinformation management system 100, e.g., to protect and control theprimary data 112 and secondary copies 116 of data and metadata.

As shown by the dashed, arrowed lines, the storage manager 140 maycommunicate with and/or control some or all elements of the informationmanagement system 100, such as the data agents 142 and media agents 144.Thus, in certain embodiments, control information originates from thestorage manager 140, whereas payload data and metadata is generallycommunicated between the data agents 142 and the media agents 144 (orotherwise between the client computing device(s) 102 and the secondarystorage computing device(s) 106), e.g., at the direction of the storagemanager 140. In other embodiments, some information managementoperations are controlled by other components in the informationmanagement system 100 (e.g., the media agent(s) 144 or data agent(s)142), instead of or in combination with the storage manager 140.

According to certain embodiments, the storage manager provides one ormore of the following functions:

-   -   initiating execution of secondary copy operations;    -   managing secondary storage devices 108 and inventory/capacity of        the same;    -   allocating secondary storage devices 108 for secondary storage        operations;    -   monitoring completion of and providing status reporting related        to secondary storage operations;    -   tracking age information relating to secondary copies 116,        secondary storage devices 108, and comparing the age information        against retention guidelines;    -   tracking movement of data within the information management        system 100;    -   tracking logical associations between components in the        information management system 100;    -   protecting metadata associated with the information management        system 100; and    -   implementing operations management functionality.

The storage manager 140 may maintain a database 146 ofmanagement-related data and information management policies 148. Thedatabase 146 may include a management index 150 or other data structurethat stores logical associations between components of the system, userpreferences and/or profiles (e.g., preferences regarding encryption,compression, or deduplication of primary or secondary copy data,preferences regarding the scheduling, type, or other aspects of primaryor secondary copy or other operations, mappings of particularinformation management users or user accounts to certain computingdevices or other components, etc.), management tasks, mediacontainerization, or other useful data. For example, the storage manager140 may use the index 150 to track logical associations between mediaagents 144 and secondary storage devices 108 and/or movement of datafrom primary storage devices 104 to secondary storage devices 108.

Administrators and other employees may be able to manually configure andinitiate certain information management operations on an individualbasis. But while this may be acceptable for some recovery operations orother relatively less frequent tasks, it is often not workable forimplementing on-going organization-wide data protection and management.

Thus, the information management system 100 may utilize informationmanagement policies 148 for specifying and executing informationmanagement operations (e.g., on an automated basis). Generally, aninformation management policy 148 can include a data structure or otherinformation source that specifies a set of parameters (e.g., criteriaand rules) associated with storage or other information managementoperations.

The storage manager database 146 may maintain the information managementpolicies 148 and associated data, although the information managementpolicies 148 can be stored in any appropriate location. For instance, astorage policy may be stored as metadata in a media agent database 152or in a secondary storage device 108 (e.g., as an archive copy) for usein restore operations or other information management operations,depending on the embodiment. Information management policies 148 aredescribed further below.

According to certain embodiments, the storage manager database 146comprises a relational database (e.g., an SQL database) for trackingmetadata, such as metadata associated with secondary copy operations(e.g., what client computing devices 102 and corresponding data wereprotected). This and other metadata may additionally be stored in otherlocations, such as at the secondary storage computing devices 106 or onthe secondary storage devices 108, allowing data recovery without theuse of the storage manager 140.

As shown, the storage manager 140 may include a jobs agent 156, a userinterface 158, and a management agent 154, all of which may beimplemented as interconnected software modules or application programs.

The jobs agent 156 in some embodiments initiates, controls, and/ormonitors the status of some or all storage or other informationmanagement operations previously performed, currently being performed,or scheduled to be performed by the information management system 100.For instance, the jobs agent 156 may access information managementpolicies 148 to determine when and how to initiate and control secondarycopy and other information management operations, as will be discussedfurther.

The user interface 158 may include information processing and displaysoftware, such as a graphical user interface (“GUI”), an applicationprogram interface (“API”), or other interactive interface through whichusers and system processes can retrieve information about the status ofinformation management operations (e.g., storage operations) or issueinstructions to the information management system 100 and itsconstituent components.

The storage manager 140 may also track information that permits it toselect, designate, or otherwise identify content indices, deduplicationdatabases, or similar databases or resources or data sets within itsinformation management cell (or another cell) to be searched in responseto certain queries. Such queries may be entered by the user viainteraction with the user interface 158.

Via the user interface 158, users may optionally issue instructions tothe components in the information management system 100 regardingperformance of storage and recovery operations. For example, a user maymodify a schedule concerning the number of pending secondary copyoperations. As another example, a user may employ the GUI to view thestatus of pending storage operations or to monitor the status of certaincomponents in the information management system 100 (e.g., the amount ofcapacity left in a storage device).

In general, the management agent 154 allows multiple informationmanagement systems 100 to communicate with one another. For example, theinformation management system 100 in some cases may be one informationmanagement subsystem or “cell” of a network of multiple cells adjacentto one another or otherwise logically related in a WAN or LAN. With thisarrangement, the cells may be connected to one another throughrespective management agents 154.

For instance, the management agent 154 can provide the storage manager140 with the ability to communicate with other components within theinformation management system 100 (and/or other cells within a largerinformation management system) via network protocols and applicationprogramming interfaces (“APIs”) including, e.g., HTTP, HTTPS, FTP, REST,virtualization software APIs, cloud service provider APIs, and hostedservice provider APIs. Inter-cell communication and hierarchy isdescribed in greater detail in U.S. Pat. No. 7,035,880, which isincorporated by reference herein.

Data Agents

As discussed, a variety of different types of applications 110 canreside on a given client computing device 102, including operatingsystems, database applications, e-mail applications, and virtualmachines, just to name a few. And, as part of the as part of the processof creating and restoring secondary copies 116, the client computingdevices 102 may be tasked with processing and preparing the primary data112 from these various different applications 110. Moreover, the natureof the processing/preparation can differ across clients and applicationtypes, e.g., due to inherent structural and formatting differencesbetween applications 110.

The one or more data agent(s) 142 are therefore advantageouslyconfigured in some embodiments to assist in the performance ofinformation management operations based on the type of data that isbeing protected, at a client-specific and/or application-specific level.

The data agent 142 may be a software module or component that isgenerally responsible for managing, initiating, or otherwise assistingin the performance of information management operations. For instance,the data agent 142 may take part in performing data storage operationssuch as the copying, archiving, migrating, replicating of primary data112 stored in the primary storage device(s) 104. The data agent 142 mayreceive control information from the storage manager 140, such ascommands to transfer copies of data objects, metadata, and other payloaddata to the media agents 144.

In some embodiments, a data agent 142 may be distributed between theclient computing device 102 and storage manager 140 (and any otherintermediate components) or may be deployed from a remote location orits functions approximated by a remote process that performs some or allof the functions of data agent 142. In addition, a data agent 142 mayperform some functions provided by a media agent 144, e.g., encryptionand deduplication.

As indicated, each data agent 142 may be specialized for a particularapplication 110, and the system can employ multiple data agents 142,each of which may backup, migrate, and recover data associated with adifferent application 110. For instance, different individual dataagents 142 may be designed to handle Microsoft Exchange data, LotusNotes data, Microsoft Windows file system data, Microsoft ActiveDirectory Objects data, SQL Server data, SharePoint data, Oracledatabase data, SAP database data, virtual machines and/or associateddata, and other types of data.

A file system data agent, for example, may handle data files and/orother file system information. If a client computing device 102 has twoor more types of data, one data agent 142 may be used for each data typeto copy, archive, migrate, and restore the client computing device 102data. For example, to backup, migrate, and restore all of the data on aMicrosoft Exchange server, the client computing device 102 may use oneMicrosoft Exchange Mailbox data agent 142 to backup the Exchangemailboxes, one Microsoft Exchange Database data agent 142 to backup theExchange databases, one Microsoft Exchange Public Folder data agent 142to backup the Exchange Public Folders, and one Microsoft Windows FileSystem data agent 142 to backup the file system of the client computingdevice 102. In such embodiments, these data agents 142 may be treated asfour separate data agents 142 by even though they reside on the sameclient computing device 102.

Other embodiments may employ one or more generic data agents 142 thatcan handle and process data from two or more different applications 110,or that can handle and process multiple data types, instead of or inaddition to using specialized data agents 142. For example, one genericdata agent 142 may be used to back up, migrate and restore MicrosoftExchange Mailbox data and Microsoft Exchange Database data while anothergeneric data agent may handle Microsoft Exchange Public Folder data andMicrosoft Windows File System data.

Each data agent 142 may be configured to access data and/or metadatastored in the primary storage device(s) 104 associated with the dataagent 142 and process the data as appropriate. For example, during asecondary copy operation, the data agent 142 may arrange or assemble thedata and metadata into one or more files having a certain format (e.g.,a particular backup or archive format) before transferring the file(s)to a media agent 144 or other component. The file(s) may include a listof files or other metadata. Each data agent 142 can also assist inrestoring data or metadata to primary storage devices 104 from asecondary copy 116. For instance, the data agent 142 may operate inconjunction with the storage manager 140 and one or more of the mediaagents 144 to restore data from secondary storage device(s) 108.

Media Agents

As indicated above with respect to FIG. 1A, off-loading certainresponsibilities from the client computing devices 102 to intermediarycomponents such as the media agent(s) 144 can provide a number ofbenefits including improved client computing device 102 operation,faster secondary copy operation performance, and enhanced scalability.As one specific example which will be discussed below in further detail,the media agent 144 can act as a local cache of copied data and/ormetadata that it has stored to the secondary storage device(s) 108,providing improved restore capabilities.

Generally speaking, a media agent 144 may be implemented as a softwaremodule that manages, coordinates, and facilitates the transmission ofdata, as directed by the storage manager 140, between a client computingdevice 102 and one or more secondary storage devices 108. Whereas thestorage manager 140 controls the operation of the information managementsystem 100, the media agent 144 generally provides a portal to secondarystorage devices 108.

Media agents 144 can comprise logically and/or physically separate nodesin the information management system 100 (e.g., separate from the clientcomputing devices 102, storage manager 140, and/or secondary storagedevices 108). In addition, each media agent 144 may reside on adedicated secondary storage computing device 106 in some cases, while inother embodiments a plurality of media agents 144 reside on the samesecondary storage computing device 106.

A media agent 144 (and corresponding media agent database 152) may beconsidered to be “associated with” a particular secondary storage device108 if that media agent 144 is capable of one or more of: routing and/orstoring data to the particular secondary storage device 108,coordinating the routing and/or storing of data to the particularsecondary storage device 108, retrieving data from the particularsecondary storage device 108, and coordinating the retrieval of datafrom a particular secondary storage device 108.

While media agent(s) 144 are generally associated with one or moresecondary storage devices 108, the media agents 144 in certainembodiments are physically separate from the secondary storage devices108. For instance, the media agents 144 may reside on secondary storagecomputing devices 106 having different housings or packages than thesecondary storage devices 108. In one example, a media agent 144 resideson a first server computer and is in communication with a secondarystorage device(s) 108 residing in a separate, rack-mounted RAID-basedsystem.

In operation, a media agent 144 associated with a particular secondarystorage device 108 may instruct the secondary storage device 108 (e.g.,a tape library) to use a robotic arm or other retrieval means to load oreject a certain storage media, and to subsequently archive, migrate, orretrieve data to or from that media, e.g., for the purpose of restoringthe data to a client computing device 102. The media agent 144 maycommunicate with a secondary storage device 108 via a suitablecommunications link, such as a SCSI or Fiber Channel link.

As shown, each media agent 144 may maintain an associated media agentdatabase 152. The media agent database 152 may be stored in a disk orother storage device (not shown) that is local to the secondary storagecomputing device 106 on which the media agent 144 resides. In othercases, the media agent database 152 is stored remotely from thesecondary storage computing device 106.

The media agent database 152 can include, among other things, an index153 including data generated during secondary copy operations and otherstorage or information management operations. The index 153 provides amedia agent 144 or other component with a fast and efficient mechanismfor locating secondary copies 116 or other data stored in the secondarystorage devices 108. In one configuration, a storage manager index 150or other data structure may store data associating a client computingdevice 102 with a particular media agent 144 and/or secondary storagedevice 108, as specified in a storage policy. A media agent index 153 orother data structure associated with the particular media agent 144 mayin turn include information about the stored data.

For instance, for each secondary copy 116, the index 153 may includemetadata such as a list of the data objects (e.g., files/subdirectories,database objects, mailbox objects, etc.), a path to the secondary copy116 on the corresponding secondary storage device 108, locationinformation indicating where the data objects are stored in thesecondary storage device 108, when the data objects were created ormodified, etc. Thus, the index 153 includes metadata associated with thesecondary copies 116 that is readily available for use in storageoperations and other activities without having to be first retrievedfrom the secondary storage device 108. In yet further embodiments, someor all of the data in the index 153 may instead or additionally bestored along with the data in a secondary storage device 108, e.g., witha copy of the index 153.

Because the index 153 maintained in the database 152 may operate as acache, it can also be referred to as an index cache. In such cases,information stored in the index cache 153 typically comprises data thatreflects certain particulars about storage operations that have occurredrelatively recently. After some triggering event, such as after acertain period of time elapses, or the index cache 153 reaches aparticular size, the index cache 153 may be copied or migrated to asecondary storage device(s) 108. This information may need to beretrieved and uploaded back into the index cache 153 or otherwiserestored to a media agent 144 to facilitate retrieval of data from thesecondary storage device(s) 108. In some embodiments, the cachedinformation may include format or containerization information relatedto archives or other files stored on the storage device(s) 108. In thismanner, the index cache 153 allows for accelerated restores.

In some alternative embodiments the media agent 144 generally acts as acoordinator or facilitator of storage operations between clientcomputing devices 102 and corresponding secondary storage devices 108,but does not actually write the data to the secondary storage device108. For instance, the storage manager 140 (or the media agent 144) mayinstruct a client computing device 102 and secondary storage device 108to communicate with one another directly. In such a case the clientcomputing device 102 transmits the data directly to the secondarystorage device 108 according to the received instructions, and viceversa. In some such cases, the media agent 144 may still receive,process, and/or maintain metadata related to the storage operations.Moreover, in these embodiments, the payload data can flow through themedia agent 144 for the purposes of populating the index cache 153maintained in the media agent database 152, but not for writing to thesecondary storage device 108.

The media agent 144 and/or other components such as the storage manager140 may in some cases incorporate additional functionality, such as dataclassification, content indexing, deduplication, encryption,compression, and the like. Further details regarding these and otherfunctions are described below.

Distributed, Scalable Architecture

As described, certain functions of the information management system 100can be distributed amongst various physical and/or logical components inthe system. For instance, one or more of the storage manager 140, dataagents 142, and media agents 144 may reside on computing devices thatare physically separate from one another. This architecture can providea number of benefits.

For instance, hardware and software design choices for each distributedcomponent can be targeted to suit its particular function. The secondarycomputing devices 106 on which the media agents 144 reside can betailored for interaction with associated secondary storage devices 108and provide fast index cache operation, among other specific tasks.Similarly, the client computing device(s) 102 can be selected toeffectively service the applications 110 residing thereon, in order toefficiently produce and store primary data 112.

Moreover, in some cases, one or more of the individual components in theinformation management system 100 can be distributed to multiple,separate computing devices. As one example, for large file systems wherethe amount of data stored in the storage management database 146 isrelatively large, the management database 146 may be migrated to orotherwise reside on a specialized database server (e.g., an SQL server)separate from a server that implements the other functions of thestorage manager 140. This configuration can provide added protectionbecause the database 146 can be protected with standard databaseutilities (e.g., SQL log shipping or database replication) independentfrom other functions of the storage manager 140. The database 146 can beefficiently replicated to a remote site for use in the event of adisaster or other data loss incident at the primary site. Or thedatabase 146 can be replicated to another computing device within thesame site, such as to a higher performance machine in the event that astorage manager host device can no longer service the needs of a growinginformation management system 100.

The distributed architecture also provides both scalability andefficient component utilization. FIG. 1D shows an embodiment of theinformation management system 100 including a plurality of clientcomputing devices 102 and associated data agents 142 as well as aplurality of secondary storage computing devices 106 and associatedmedia agents 144.

Additional components can be added or subtracted based on the evolvingneeds of the information management system 100. For instance, dependingon where bottlenecks are identified, administrators can add additionalclient computing devices 102, secondary storage devices 106 (andcorresponding media agents 144), and/or secondary storage devices 108.

Moreover, each client computing device 102 in some embodiments cancommunicate with any of the media agents 144, e.g., as directed by thestorage manager 140. And each media agent 144 may be able to communicatewith any of the secondary storage devices 108, e.g., as directed by thestorage manager 140. Thus, operations can be routed to the secondarystorage devices 108 in a dynamic and highly flexible manner. Furtherexamples of scalable systems capable of dynamic storage operations areprovided in U.S. Pat. No. 7,246,207, which is incorporated by referenceherein.

In alternative configurations, certain components are not distributedand may instead reside and execute on the same computing device. Forexample, in some embodiments one or more data agents 142 and the storagemanager 140 reside on the same client computing device 102. In anotherembodiment, one or more data agents 142 and one or more media agents 144reside on a single computing device.

Exemplary Types of Information Management Operations

In order to protect and leverage stored data, the information managementsystem 100 can be configured to perform a variety of informationmanagement operations. As will be described, these operations cangenerally include secondary copy and other data movement operations,processing and data manipulation operations, and management operations.

Data Movement Operations

Data movement operations according to certain embodiments are generallyoperations that involve the copying or migration of data (e.g., payloaddata) between different locations in the information management system100. For example, data movement operations can include operations inwhich stored data is copied, migrated, or otherwise transferred fromprimary storage device(s) 104 to secondary storage device(s) 108, fromsecondary storage device(s) 108 to different secondary storage device(s)108, or from primary storage device(s) 104 to different primary storagedevice(s) 104.

Data movement operations can include by way of example, backupoperations, archive operations, information lifecycle managementoperations such as hierarchical storage management operations,replication operations (e.g., continuous data replication operations),snapshot operations, deduplication operations, single-instancingoperations, auxiliary copy operations, and the like. As will bediscussed, some of these operations involve the copying, migration orother movement of data, without actually creating multiple, distinctcopies. Nonetheless, some or all of these operations are referred to as“copy” operations for simplicity.

Backup Operations

A backup operation creates a copy of primary data 112 at a particularpoint in time. Each subsequent backup copy may be maintainedindependently of the first. Further, a backup copy in some embodimentsis stored in a backup format. This can be in contrast to the version inprimary data 112 from which the backup copy is derived, and which mayinstead be stored in a native format of the source application(s) 110.In various cases, backup copies can be stored in a format in which thedata is compressed, encrypted, deduplicated, and/or otherwise modifiedfrom the original application format. For example, a backup copy may bestored in a backup format that facilitates compression and/or efficientlong-term storage.

Backup copies can have relatively long retention periods as compared toprimary data 112, and may be stored on media with slower retrieval timesthan primary data 112 and certain other types of secondary copies 116.On the other hand, backups may have relatively shorter retention periodsthan some other types of secondary copies 116, such as archive copies(described below). Backups may sometimes be stored at on offsitelocation.

Backup operations can include full, synthetic or incremental backups. Afull backup in some embodiments is generally a complete image of thedata to be protected. However, because full backup copies can consume arelatively large amount of storage, it can be useful to use a fullbackup copy as a baseline and only store changes relative to the fullbackup copy for subsequent backup copies.

For instance, a differential backup operation (or cumulative incrementalbackup operation) tracks and stores changes that have occurred since thelast full backup. Differential backups can grow quickly in size, but canprovide relatively efficient restore times because a restore can becompleted in some cases using only the full backup copy and the latestdifferential copy.

An incremental backup operation generally tracks and stores changessince the most recent backup copy of any type, which can greatly reducestorage utilization. In some cases, however, restore times can berelatively long in comparison to full or differential backups becausecompleting a restore operation may involve accessing a full backup inaddition to multiple incremental backups.

Any of the above types of backup operations can be at the file-level,e.g., where the information management system 100 generally trackschanges to files at the file-level, and includes copies of files in thebackup copy. In other cases, block-level backups are employed, wherefiles are broken into constituent blocks, and changes are tracked at theblock-level. Upon restore, the information management system 100reassembles the blocks into files in a transparent fashion.

Far less data may actually be transferred and copied to the secondarystorage devices 108 during a block-level copy than during a file-levelcopy, resulting in faster execution times. However, when restoring ablock-level copy, the process of locating constituent blocks cansometimes result in longer restore times as compared to file-levelbackups. Similar to backup operations, the other types of secondary copyoperations described herein can also be implemented at either thefile-level or the block-level.

Archive Operations

Because backup operations generally involve maintaining a version of thecopied data in primary data 112 and also maintaining backup copies insecondary storage device(s) 108, they can consume significant storagecapacity. To help reduce storage consumption, an archive operationaccording to certain embodiments creates a secondary copy 116 by bothcopying and removing source data. Or, seen another way, archiveoperations can involve moving some or all of the source data to thearchive destination. Thus, data satisfying criteria for removal (e.g.,data of a threshold age or size) from the source copy may be removedfrom source storage. Archive copies are sometimes stored in an archiveformat or other non-native application format. The source data may beprimary data 112 or a secondary copy 116, depending on the situation. Aswith backup copies, archive copies can be stored in a format in whichthe data is compressed, encrypted, deduplicated, and/or otherwisemodified from the original application format.

In addition, archive copies may be retained for relatively long periodsof time (e.g., years) and, in some cases, are never deleted. Archivecopies are generally retained for longer periods of time than backupcopies, for example. In certain embodiments, archive copies may be madeand kept for extended periods in order to meet compliance regulations.

Moreover, when primary data 112 is archived, in some cases the archivedprimary data 112 or a portion thereof is deleted when creating thearchive copy. Thus, archiving can serve the purpose of freeing up spacein the primary storage device(s) 104. Similarly, when a secondary copy116 is archived, the secondary copy 116 may be deleted, and an archivecopy can therefore serve the purpose of freeing up space in secondarystorage device(s) 108. In contrast, source copies often remain intactwhen creating backup copies.

Snapshot Operations

Snapshot operations can provide a relatively lightweight, efficientmechanism for protecting data. From an end-user viewpoint, a snapshotmay be thought of as an “instant” image of the primary data 112 at agiven point in time. In one embodiment, a snapshot may generally capturethe directory structure of an object in primary data 112 such as a fileor volume or other data set at a particular moment in time and may alsopreserve file attributes and contents. A snapshot in some cases iscreated relatively quickly, e.g., substantially instantly, using aminimum amount of file space, but may still function as a conventionalfile system backup.

A snapshot copy in many cases can be made quickly and withoutsignificantly impacting primary computing resources because largeamounts of data need not be copied or moved. In some embodiments, asnapshot may exist as a virtual file system, parallel to the actual filesystem. Users in some cases gain read-only access to the record of filesand directories of the snapshot. By electing to restore primary data 112from a snapshot taken at a given point in time, users may also returnthe current file system to the state of the file system that existedwhen the snapshot was taken.

Some types of snapshots do not actually create another physical copy ofall the data as it existed at the particular point in time, but maysimply create pointers that are able to map files and directories tospecific memory locations (e.g., disk blocks) where the data resides, asit existed at the particular point in time. For example, a snapshot copymay include a set of pointers derived from the file system or anapplication. Each pointer points to a respective stored data block, socollectively, the set of pointers reflect the storage location and stateof the data object (e.g., file(s) or volume(s) or data set(s)) at aparticular point in time when the snapshot copy was created.

In some embodiments, once a snapshot has been taken, subsequent changesto the file system typically do not overwrite the blocks in use at thetime of the snapshot. Therefore, the initial snapshot may use only asmall amount of disk space needed to record a mapping or other datastructure representing or otherwise tracking the blocks that correspondto the current state of the file system. Additional disk space isusually required only when files and directories are actually modifiedlater. Furthermore, when files are modified, typically only the pointerswhich map to blocks are copied, not the blocks themselves. In someembodiments, for example in the case of “copy-on-write” snapshots, whena block changes in primary storage, the block is copied to secondarystorage or cached in primary storage before the block is overwritten inprimary storage. The snapshot mapping of file system data is alsoupdated to reflect the changed block(s) at that particular point intime. In some other cases, a snapshot includes a full physical copy ofall or substantially all of the data represented by the snapshot.Further examples of snapshot operations are provided in U.S. Pat. No.7,529,782, which is incorporated by reference herein.

Replication Operations

Another type of secondary copy operation is a replication operation.Some types of secondary copies 116 are used to periodically captureimages of primary data 112 at particular points in time (e.g., backups,archives, and snapshots). However, it can also be useful for recoverypurposes to protect primary data 112 in a more continuous fashion, byreplicating the primary data 112 substantially as changes occur. In somecases a replication copy can be a mirror copy, for instance, wherechanges made to primary data 112 are mirrored to another location (e.g.,to secondary storage device(s) 108). By copying each write operation tothe replication copy, two storage systems are kept synchronized orsubstantially synchronized so that they are virtually identical atapproximately the same time. Where entire disk volumes are mirrored,however, mirroring can require significant amount of storage space andutilizes a large amount of processing resources.

According to some embodiments storage operations are performed onreplicated data that represents a recoverable state, or “known goodstate” of a particular application running on the source system. Forinstance, in certain embodiments, known good replication copies may beviewed as copies of primary data 112. This feature allows the system todirectly access, copy, restore, backup or otherwise manipulate thereplication copies as if the data was the “live”, primary data 112. Thiscan reduce access time, storage utilization, and impact on sourceapplications 110, among other benefits.

Based on known good state information, the information management system100 can replicate sections of application data that represent arecoverable state rather than rote copying of blocks of data. Examplesof compatible replication operations (e.g., continuous data replication)are provided in U.S. Pat. No. 7,617,262, which is incorporated byreference herein.

Deduplication/Single-Instancing Operations

Another type of data movement operation is deduplication, which isuseful to reduce the amount of data within the system. For instance,some or all of the above-described secondary storage operations caninvolve deduplication in some fashion. New data is read, broken downinto blocks (e.g., sub-file level blocks) of a selected granularity,compared with blocks that are already stored, and only the new blocksare stored. Blocks that already exist are represented as pointers to thealready stored data.

In order to stream-line the comparison process, the informationmanagement system 100 may calculate and/or store signatures (e.g.,hashes) corresponding to the individual data blocks and compare thehashes instead of comparing entire data blocks. In some cases, only asingle instance of each element is stored, and deduplication operationsmay therefore be referred to interchangeably as “single-instancing”operations. Depending on the implementation, however, deduplication orsingle-instancing operations can store more than one instance of certaindata blocks, but nonetheless significantly reduce data redundancy.Moreover, single-instancing in some cases is distinguished fromdeduplication as a process of analyzing and reducing data at the filelevel, rather than the sub-file level.

Depending on the embodiment, deduplication blocks can be of fixed orvariable length. Using variable length blocks can provide enhanceddeduplication by responding to changes in the data stream, but caninvolve complex processing. In some cases, the information managementsystem 100 utilizes a technique for dynamically aligning deduplicationblocks (e.g., fixed-length blocks) based on changing content in the datastream, as described in U.S. Pat. No. 8,364,652, which is incorporatedby reference herein.

The information management system 100 can perform deduplication in avariety of manners at a variety of locations in the informationmanagement system 100. For instance, in some embodiments, theinformation management system 100 implements “target-side” deduplicationby deduplicating data (e.g., secondary copies 116) stored in thesecondary storage devices 108. In some such cases, the media agents 144are generally configured to manage the deduplication process. Forinstance, one or more of the media agents 144 maintain a correspondingdeduplication database that stores deduplication information (e.g.,datablock signatures). Examples of such a configuration are provided inU.S. Pat. Pub. No. 2012/0150826, which is incorporated by referenceherein. Deduplication can also be performed on the “source-side” (or“client-side”), e.g., to reduce the amount of traffic between the mediaagents 144 and the client computing device(s) 102 and/or reduceredundant data stored in the primary storage devices 104. Examples ofsuch deduplication techniques are provided in U.S. Pat. Pub. No.2012/0150818, which is incorporated by reference herein.

Information Lifecycle Management and Hierarchical Storage ManagementOperations

In some embodiments, files and other data over their lifetime move frommore expensive, quick access storage to less expensive, slower accessstorage. Operations associated with moving data through various tiers ofstorage are sometimes referred to as information lifecycle management(ILM) operations.

One type of ILM operation is a hierarchical storage management (HSM)operation. A HSM operation is generally an operation for automaticallymoving data between classes of storage devices, such as betweenhigh-cost and low-cost storage devices. For instance, an HSM operationmay involve movement of data from primary storage devices 104 tosecondary storage devices 108, or between tiers of secondary storagedevices 108. With each tier, the storage devices may be progressivelyrelatively cheaper, have relatively slower access/restore times, etc.For example, movement of data between tiers may occur as data becomesless important over time.

In some embodiments, an HSM operation is similar to an archive operationin that creating an HSM copy may (though not always) involve deletingsome of the source data. For example, an HSM copy may include data fromprimary data 112 or a secondary copy 116 that is larger than a givensize threshold or older than a given age threshold and that is stored ina backup format.

Often, and unlike some types of archive copies, HSM data that is removedor aged from the source copy is replaced by a logical reference pointeror stub. The reference pointer or stub can be stored in the primarystorage device 104 to replace the deleted data in primary data 112 (orother source copy) and to point to or otherwise indicate the newlocation in a secondary storage device 108.

According to one example, files are generally moved between higher andlower cost storage depending on how often the files are accessed. When auser requests access to the HSM data that has been removed or migrated,the information management system 100 uses the stub to locate the dataand often make recovery of the data appear transparent, even though theHSM data may be stored at a location different from the remaining sourcedata. The stub may also include some metadata associated with thecorresponding data, so that a file system and/or application can providesome information about the data object and/or a limited-functionalityversion (e.g., a preview) of the data object.

An HSM copy may be stored in a format other than the native applicationformat (e.g., where the data is compressed, encrypted, deduplicated,and/or otherwise modified from the original application format). In somecases, copies which involve the removal of data from source storage andthe maintenance of stub or other logical reference information on sourcestorage may be referred to generally as “on-line archive copies”. On theother hand, copies which involve the removal of data from source storagewithout the maintenance of stub or other logical reference informationon source storage may be referred to as “off-line archive copies”.

Auxiliary Copy and Disaster Recovery Operations

An auxiliary copy is generally a copy operation in which a copy iscreated of an existing secondary copy 116. For instance, an initial or“primary” secondary copy 116 may be generated using or otherwise bederived from primary data 112, whereas an auxiliary copy is generatedfrom the initial secondary copy 116. Auxiliary copies can be used tocreate additional standby copies of data and may reside on differentsecondary storage devices 108 than initial secondary copies 116. Thus,auxiliary copies can be used for recovery purposes if initial secondarycopies 116 become unavailable. Exemplary compatible auxiliary copytechniques are described in further detail in U.S. Pat. No. 8,230,195,which is incorporated by reference herein.

The information management system 100 may also perform disaster recoveryoperations that make or retain disaster recovery copies, often assecondary, high-availability disk copies. The information managementsystem 100 may create secondary disk copies and store the copies atdisaster recovery locations using auxiliary copy or replicationoperations, such as continuous data replication technologies. Dependingon the particular data protection goals, disaster recovery locations canbe remote from the client computing devices 102 and primary storagedevices 104, remote from some or all of the secondary storage devices108, or both.

Data Processing and Manipulation Operations

As indicated, the information management system 100 can also beconfigured to implement certain data manipulation operations, whichaccording to certain embodiments are generally operations involving theprocessing or modification of stored data. Some data manipulationoperations include content indexing operations and classificationoperations can be useful in leveraging the data under management toprovide enhanced search and other features. Other data manipulationoperations such as compression and encryption can provide data reductionand security benefits, respectively.

Data manipulation operations can be different than data movementoperations in that they do not necessarily involve the copying,migration or other transfer of data (e.g., primary data 112 or secondarycopies 116) between different locations in the system. For instance,data manipulation operations may involve processing (e.g., offlineprocessing) or modification of already stored primary data 112 and/orsecondary copies 116. However, in some embodiments data manipulationoperations are performed in conjunction with data movement operations.As one example, the information management system 100 may encrypt datawhile performing an archive operation.

Content Indexing

In some embodiments, the information management system 100 “contentindexes” data stored within the primary data 112 and/or secondary copies116, providing enhanced search capabilities for data discovery and otherpurposes. The content indexing can be used to identify files or otherdata objects having pre-defined content (e.g., user-defined keywords orphrases), metadata (e.g., email metadata such as “to”, “from”, “cc”,“bcc”, attachment name, received time, etc.).

The information management system 100 generally organizes and cataloguesthe results in a content index, which may be stored within the mediaagent database 152, for example. The content index can also include thestorage locations of (or pointer references to) the indexed data in theprimary data 112 or secondary copies 116, as appropriate. The resultsmay also be stored, in the form of a content index database orotherwise, elsewhere in the information management system 100 (e.g., inthe primary storage devices 104, or in the secondary storage device108). Such index data provides the storage manager 140 or anothercomponent with an efficient mechanism for locating primary data 112and/or secondary copies 116 of data objects that match particularcriteria.

For instance, search criteria can be specified by a user through userinterface 158 of the storage manager 140. In some cases, the informationmanagement system 100 analyzes data and/or metadata in secondary copies116 to create an “off-line” content index, without significantlyimpacting the performance of the client computing devices 102. Dependingon the embodiment, the system can also implement “on-line” contentindexing, e.g., of primary data 112. Examples of compatible contentindexing techniques are provided in U.S. Pat. No. 8,170,995, which isincorporated by reference herein.

Classification Operations—Metabase

In order to help leverage the data stored in the information managementsystem 100, one or more components can be configured to scan data and/orassociated metadata for classification purposes to populate a metabaseof information. Such scanned, classified data and/or metadata may beincluded in a separate database and/or on a separate storage device fromprimary data 112 (and/or secondary copies 116), such that metabaserelated operations do not significantly impact performance on othercomponents in the information management system 100.

In other cases, the metabase(s) may be stored along with primary data112 and/or secondary copies 116. Files or other data objects can beassociated with user-specified identifiers (e.g., tag entries) in themedia agent 144 (or other indices) to facilitate searches of stored dataobjects. Among a number of other benefits, the metabase can also allowefficient, automatic identification of files or other data objects toassociate with secondary copy or other information management operations(e.g., in lieu of scanning an entire file system). Examples ofcompatible metabases and data classification operations are provided inU.S. Pat. Nos. 8,229,954 and 7,747,579, which are incorporated byreference herein.

Encryption Operations

The information management system 100 in some cases is configured toprocess data (e.g., files or other data objects, secondary copies 116,etc.), according to an appropriate encryption algorithm (e.g., Blowfish,Advanced Encryption Standard [AES], Triple Data Encryption Standard[3-DES], etc.) to limit access and provide data security in theinformation management system 100.

The information management system 100 in some cases encrypts the data atthe client level, such that the client computing devices 102 (e.g., thedata agents 142) encrypt the data prior to forwarding the data to othercomponents, e.g., before sending the data media agents 144 during asecondary copy operation. In such cases, the client computing device 102may maintain or have access to an encryption key or passphrase fordecrypting the data upon restore. Encryption can also occur whencreating copies of secondary copies, e.g., when creating auxiliarycopies. In yet further embodiments, the secondary storage devices 108can implement built-in, high performance hardware encryption.

Management Operations

Certain embodiments leverage the integrated, ubiquitous nature of theinformation management system 100 to provide useful system-widemanagement functions. As two non-limiting examples, the informationmanagement system 100 can be configured to implement operationsmanagement and e-discovery functions.

Operations management can generally include monitoring and managing thehealth and performance of information management system 100 by, withoutlimitation, performing error tracking, generating granularstorage/performance metrics (e.g., job success/failure information,deduplication efficiency, etc.), generating storage modeling and costinginformation, and the like.

Such information can be provided to users via the user interface 158 ina single, integrated view. For instance, the integrated user interface158 can include an option to show a “virtual view” of the system thatgraphically depicts the various components in the system usingappropriate icons. The operations management functionality canfacilitate planning and decision-making. For example, in someembodiments, a user may view the status of some or all jobs as well asthe status of each component of the information management system 100.Users may then plan and make decisions based on this data. For instance,a user may view high-level information regarding storage operations forthe information management system 100, such as job status, componentstatus, resource status (e.g., network pathways, etc.), and otherinformation. The user may also drill down or use other means to obtainmore detailed information regarding a particular component, job, or thelike.

In some cases the information management system 100 alerts a user suchas a system administrator when a particular resource is unavailable orcongested. For example, a particular primary storage device 104 orsecondary storage device 108 might be full or require additionalcapacity. Or a component may be unavailable due to hardware failure,software problems, or other reasons. In response, the informationmanagement system 100 may suggest solutions to such problems when theyoccur (or provide a warning prior to occurrence). For example, thestorage manager 140 may alert the user that a secondary storage device108 is full or otherwise congested. The storage manager 140 may thensuggest, based on job and data storage information contained in itsdatabase 146, an alternate secondary storage device 108.

Other types of corrective actions may include suggesting an alternatedata path to a particular primary or secondary storage device 104, 108,or dividing data to be stored among various available primary orsecondary storage devices 104, 108 as a load balancing measure or tootherwise optimize storage or retrieval time. Such suggestions orcorrective actions may be performed automatically, if desired. Furtherexamples of some compatible operations management techniques and ofinterfaces providing an integrated view of an information managementsystem are provided in U.S. Pat. No. 7,343,453, which is incorporated byreference herein. In some embodiments, the storage manager 140implements the operations management functions described herein.

The information management system 100 can also be configured to performsystem-wide e-discovery operations in some embodiments. In general,e-discovery operations provide a unified collection and searchcapability for data in the system, such as data stored in the secondarystorage devices 108 (e.g., backups, archives, or other secondary copies116). For example, the information management system 100 may constructand maintain a virtual repository for data stored in the informationmanagement system 100 that is integrated across source applications 110,different storage device types, etc. According to some embodiments,e-discovery utilizes other techniques described herein, such as dataclassification and/or content indexing.

Information Management Policies

As indicated previously, an information management policy 148 caninclude a data structure or other information source that specifies aset of parameters (e.g., criteria and rules) associated with secondarycopy or other information management operations.

One type of information management policy 148 is a storage policy.According to certain embodiments, a storage policy generally comprises alogical container that defines (or includes information sufficient todetermine) one or more of the following items: (1) what data will beassociated with the storage policy; (2) a destination to which the datawill be stored; (3) datapath information specifying how the data will becommunicated to the destination; (4) the type of storage operation to beperformed; and (5) retention information specifying how long the datawill be retained at the destination.

Data associated with a storage policy can be logically organized intogroups, which can be referred to as “sub-clients”. A sub-client mayrepresent static or dynamic associations of portions of a data volume.Sub-clients may represent mutually exclusive portions. Thus, in certainembodiments, a portion of data may be given a label and the associationis stored as a static entity in an index, database or other storagelocation.

Sub-clients may also be used as an effective administrative scheme oforganizing data according to data type, department within theenterprise, storage preferences, or the like. Depending on theconfiguration, sub-clients can correspond to files, folders, virtualmachines, databases, etc. In one exemplary scenario, an administratormay find it preferable to separate e-mail data from financial data usingtwo different sub-clients.

A storage policy can define where data is stored by specifying a targetor destination storage device (or group of storage devices). Forinstance, where the secondary storage device 108 includes a group ofdisk libraries, the storage policy may specify a particular disk libraryfor storing the sub-clients associated with the policy. As anotherexample, where the secondary storage devices 108 include one or moretape libraries, the storage policy may specify a particular tape libraryfor storing the sub-clients associated with the storage policy, and mayalso specify a drive pool and a tape pool defining a group of tapedrives and a group of tapes, respectively, for use in storing thesub-client data.

Datapath information can also be included in the storage policy. Forinstance, the storage policy may specify network pathways and componentsto utilize when moving the data to the destination storage device(s). Insome embodiments, the storage policy specifies one or more media agents144 for conveying data (e.g., one or more sub-clients) associated withthe storage policy between the source (e.g., one or more host clientcomputing devices 102) and destination (e.g., a particular targetsecondary storage device 108).

A storage policy can also specify the type(s) of operations associatedwith the storage policy, such as a backup, archive, snapshot, auxiliarycopy, or the like. Retention information can specify how long the datawill be kept, depending on organizational needs (e.g., a number of days,months, years, etc.)

The information management policies 148 may also include one or morescheduling policies specifying when and how often to perform operations.Scheduling information may specify with what frequency (e.g., hourly,weekly, daily, event-based, etc.) or under what triggering conditionssecondary copy or other information management operations will takeplace. Scheduling policies in some cases are associated with particularcomponents, such as particular sub-clients, client computing device 102,and the like. In one configuration, a separate scheduling policy ismaintained for particular sub-clients on a client computing device 102.The scheduling policy specifies that those sub-clients are to be movedto secondary storage devices 108 every hour according to storagepolicies associated with the respective sub-clients.

When adding a new client computing device 102, administrators canmanually configure information management policies 148 and/or othersettings, e.g., via the user interface 158. However, this can be aninvolved process resulting in delays, and it may be desirable to begindata protecting operations quickly.

Thus, in some embodiments, the information management system 100automatically applies a default configuration to client computing device102. As one example, when a data agent(s) 142 is installed on a clientcomputing devices 102, the installation script may register the clientcomputing device 102 with the storage manager 140, which in turn appliesthe default configuration to the new client computing device 102. Inthis manner, data protection operations can begin substantiallyimmediately. The default configuration can include a default storagepolicy, for example, and can specify any appropriate informationsufficient to begin data protection operations. This can include a typeof data protection operation, scheduling information, a target secondarystorage device 108, data path information (e.g., a particular mediaagent 144), and the like.

Other types of information management policies 148 are possible. Forinstance, the information management policies 148 can also include oneor more audit or security policies. An audit policy is a set ofpreferences, rules and/or criteria that protect sensitive data in theinformation management system 100. For example, an audit policy maydefine “sensitive objects” as files or objects that contain particularkeywords (e.g. “confidential,” or “privileged”) and/or are associatedwith particular keywords (e.g., in metadata) or particular flags (e.g.,in metadata identifying a document or email as personal, confidential,etc.).

An audit policy may further specify rules for handling sensitiveobjects. As an example, an audit policy may require that a reviewerapprove the transfer of any sensitive objects to a cloud storage site,and that if approval is denied for a particular sensitive object, thesensitive object should be transferred to a local storage device 104instead. To facilitate this approval, the audit policy may furtherspecify how a secondary storage computing device 106 or other systemcomponent should notify a reviewer that a sensitive object is slated fortransfer.

In some implementations, the information management policies 148 mayinclude one or more provisioning policies. A provisioning policy caninclude a set of preferences, priorities, rules, and/or criteria thatspecify how clients 102 (or groups thereof) may utilize systemresources, such as available storage on cloud storage and/or networkbandwidth. A provisioning policy specifies, for example, data quotas forparticular client computing devices 102 (e.g. a number of gigabytes thatcan be stored monthly, quarterly or annually). The storage manager 140or other components may enforce the provisioning policy. For instance,the media agents 144 may enforce the policy when transferring data tosecondary storage devices 108. If a client computing device 102 exceedsa quota, a budget for the client computing device 102 (or associateddepartment) is adjusted accordingly or an alert may trigger.

While the above types of information management policies 148 have beendescribed as separate policies, one or more of these can be generallycombined into a single information management policy 148. For instance,a storage policy may also include or otherwise be associated with one ormore scheduling, audit, or provisioning policies. Moreover, whilestorage policies are typically associated with moving and storing data,other policies may be associated with other types of informationmanagement operations. The following is a non-exhaustive list of itemsthe information management policies 148 may specify:

-   -   schedules or other timing information, e.g., specifying when        and/or how often to perform information management operations;    -   the type of secondary copy 116 and/or secondary copy format        (e.g., snapshot, backup, archive, HSM, etc.);    -   a location or a class or quality of storage for storing        secondary copies 116 (e.g., one or more particular secondary        storage devices 108);    -   preferences regarding whether and how to encrypt, compress,        deduplicate, or otherwise modify or transform secondary copies        116;    -   which system components and/or network pathways (e.g., preferred        media agents 144) should be used to perform secondary storage        operations;    -   resource allocation between different computing devices or other        system components used in performing information management        operations (e.g., bandwidth allocation, available storage        capacity, etc.);    -   whether and how to synchronize or otherwise distribute files or        other data objects across multiple computing devices or hosted        services; and    -   retention information specifying the length of time primary data        112 and/or secondary copies 116 should be retained, e.g., in a        particular class or tier of storage devices, or within the        information management system 100.

Policies can additionally specify or depend on a variety of historicalor current criteria that may be used to determine which rules to applyto a particular data object, system component, or information managementoperation, such as:

-   -   frequency with which primary data 112 or a secondary copy 116 of        a data object or metadata has been or is predicted to be used,        accessed, or modified;    -   time-related factors (e.g., aging information such as time since        the creation or modification of a data object);    -   deduplication information (e.g., hashes, data blocks,        deduplication block size, deduplication efficiency or other        metrics);    -   an estimated or historic usage or cost associated with different        components (e.g., with secondary storage devices 108);    -   the identity of users, applications 110, client computing        devices 102 and/or other computing devices that created,        accessed, modified, or otherwise utilized primary data 112 or        secondary copies 116;    -   a relative sensitivity (e.g., confidentiality) of a data object,        e.g., as determined by its content and/or metadata;    -   the current or historical storage capacity of various storage        devices;    -   the current or historical network capacity of network pathways        connecting various components within the storage operation cell;    -   access control lists or other security information; and    -   the content of a particular data object (e.g., its textual        content) or of metadata associated with the data object.        Exemplary Storage Policy and Secondary Storage Operations

FIG. 1E shows a data flow data diagram depicting performance of storageoperations by an embodiment of an information management system 100,according to an exemplary data storage policy 148A. The informationmanagement system 100 includes a storage manger 140, a client computingdevice 102 having a file system data agent 142A and an email data agent142B residing thereon, a primary storage device 104, two media agents144A, 144B, and two secondary storage devices 108A, 108B: a disk library108A and a tape library 108B. As shown, the primary storage device 104includes primary data 112A, 112B associated with a file systemsub-client and an email sub-client, respectively.

As indicated by the dashed box, the second media agent 144B and the tapelibrary 108B are “off-site”, and may therefore be remotely located fromthe other components in the information management system 100 (e.g., ina different city, office building, etc.). In this manner, informationstored on the tape library 108B may provide protection in the event of adisaster or other failure.

The file system sub-client and its associated primary data 112A incertain embodiments generally comprise information generated by the filesystem and/or operating system of the client computing device 102, andcan include, for example, file system data (e.g., regular files, filetables, mount points, etc.), operating system data (e.g., registries,event logs, etc.), and the like. The e-mail sub-client, on the otherhand, and its associated primary data 112B, include data generated by ane-mail client application operating on the client computing device 102,and can include mailbox information, folder information, emails,attachments, associated database information, and the like. As describedabove, the sub-clients can be logical containers, and the data includedin the corresponding primary data 112A, 112B may or may not be storedcontiguously.

The exemplary storage policy 148A includes a backup copy rule set 160, adisaster recovery copy rule set 162, and a compliance copy rule set 164.The backup copy rule set 160 specifies that it is associated with a filesystem sub-client 166 and an email sub-client 168. Each of thesesub-clients 166, 168 are associated with the particular client computingdevice 102. The backup copy rule set 160 further specifies that thebackup operation will be written to the disk library 108A, anddesignates a particular media agent 144A to convey the data to the disklibrary 108A. Finally, the backup copy rule set 160 specifies thatbackup copies created according to the rule set 160 are scheduled to begenerated on an hourly basis and to be retained for 30 days. In someother embodiments, scheduling information is not included in the storagepolicy 148A, and is instead specified by a separate scheduling policy.

The disaster recovery copy rule set 162 is associated with the same twosub-clients 166, 168. However, the disaster recovery copy rule set 162is associated with the tape library 108B, unlike the backup copy ruleset 160. Moreover, the disaster recovery copy rule set 162 specifiesthat a different media agent 144B than the media agent 144A associatedwith the backup copy rule set 160 will be used to convey the data to thetape library 108B. As indicated, disaster recovery copies createdaccording to the rule set 162 will be retained for 60 days, and will begenerated on a daily basis. Disaster recovery copies generated accordingto the disaster recovery copy rule set 162 can provide protection in theevent of a disaster or other data-loss event that would affect thebackup copy 116A maintained on the disk library 108A.

The compliance copy rule set 164 is only associated with the emailsub-client 166, and not the file system sub-client 168. Compliancecopies generated according to the compliance copy rule set 164 willtherefore not include primary data 112A from the file system sub-client166. For instance, the organization may be under an obligation to storemaintain copies of email data for a particular period of time (e.g., 10years) to comply with state or federal regulations, while similarregulations do not apply to the file system data. The compliance copyrule set 164 is associated with the same tape library 108B and mediaagent 144B as the disaster recovery copy rule set 162, although adifferent storage device or media agent could be used in otherembodiments. Finally, the compliance copy rule set 164 specifies thatcopies generated under the compliance copy rule set 164 will be retainedfor 10 years, and will be generated on a quarterly basis.

At step 1, the storage manager 140 initiates a backup operationaccording to the backup copy rule set 160. For instance, a schedulingservice running on the storage manager 140 accesses schedulinginformation from the backup copy rule set 160 or a separate schedulingpolicy associated with the client computing device 102, and initiates abackup copy operation on an hourly basis. Thus, at the scheduled timeslot the storage manager 140 sends instructions to the client computingdevice 102 to begin the backup operation.

At step 2, the file system data agent 142A and the email data agent 142Bresiding on the client computing device 102 respond to the instructionsreceived from the storage manager 140 by accessing and processing theprimary data 112A, 112B involved in the copy operation from the primarystorage device 104. Because the operation is a backup copy operation,the data agent(s) 142A, 142B may format the data into a backup format orotherwise process the data.

At step 3, the client computing device 102 communicates the retrieved,processed data to the first media agent 144A, as directed by the storagemanager 140, according to the backup copy rule set 160. In some otherembodiments, the information management system 100 may implement aload-balancing, availability-based, or other appropriate algorithm toselect from the available set of media agents 144A, 144B. Regardless ofthe manner the media agent 144A is selected, the storage manager 140 mayfurther keep a record in the storage manager database 140 of theassociation between the selected media agent 144A and the clientcomputing device 102 and/or between the selected media agent 144A andthe backup copy 116A.

The target media agent 144A receives the data from the client computingdevice 102, and at step 4 conveys the data to the disk library 108A tocreate the backup copy 116A, again at the direction of the storagemanager 140 and according to the backup copy rule set 160. The secondarystorage device 108A can be selected in other ways. For instance, themedia agent 144A may have a dedicated association with a particularsecondary storage device(s), or the storage manager 140 or media agent144A may select from a plurality of secondary storage devices, e.g.,according to availability, using one of the techniques described in U.S.Pat. No. 7,246,207, which is incorporated by reference herein.

The media agent 144A can also update its index 153 to include dataand/or metadata related to the backup copy 116A, such as informationindicating where the backup copy 116A resides on the disk library 108A,data and metadata for cache retrieval, etc. After the 30 day retentionperiod expires, the storage manager 140 instructs the media agent 144Ato delete the backup copy 116A from the disk library 108A.

At step 5, the storage manager 140 initiates the creation of a disasterrecovery copy 1168 according to the disaster recovery copy rule set 162.For instance, at step 6, based on instructions received from the storagemanager 140 at step 5, the specified media agent 144B retrieves the mostrecent backup copy 116A from the disk library 108A.

At step 7, again at the direction of the storage manager 140 and asspecified in the disaster recovery copy rule set 162, the media agent144B uses the retrieved data to create a disaster recovery copy 1168 onthe tape library 108B. In some cases, the disaster recovery copy 1168 isa direct, mirror copy of the backup copy 116A, and remains in the backupformat. In other embodiments, the disaster recovery copy 116C may begenerated in some other manner, such as by using the primary data 112A,112B from the storage device 104 as source data. The disaster recoverycopy operation is initiated once a day and the disaster recovery copies116A are deleted after 60 days.

At step 8, the storage manager 140 initiates the creation of acompliance copy 116C, according to the compliance copy rule set 164. Forinstance, the storage manager 140 instructs the media agent 144B tocreate the compliance copy 116C on the tape library 108B at step 9, asspecified in the compliance copy rule set 164. In the example, thecompliance copy 116C is generated using the disaster recovery copy 1168.In other embodiments, the compliance copy 116C is instead generatedusing either the primary data 112B corresponding to the email sub-clientor using the backup copy 116A from the disk library 108A as source data.As specified, compliance copies 116C are created quarterly, and aredeleted after ten years.

While not shown in FIG. 1E, at some later point in time, a restoreoperation can be initiated involving one or more of the secondary copies116A, 116B, 116C. As one example, a user may manually initiate a restoreof the backup copy 116A by interacting with the user interface 158 ofthe storage manager 140. The storage manager 140 then accesses data inits index 150 (and/or the respective storage policy 148A) associatedwith the selected backup copy 116A to identify the appropriate mediaagent 144A and/or secondary storage device 116A.

In other cases, a media agent may be selected for use in the restoreoperation based on a load balancing algorithm, an availability basedalgorithm, or other criteria. The selected media agent 144A retrievesthe data from the disk library 108A. For instance, the media agent 144Amay access its index 153 to identify a location of the backup copy 116Aon the disk library 108A, or may access location information residing onthe disk 108A itself.

When the backup copy 116A was recently created or accessed, the mediaagent 144A accesses a cached version of the backup copy 116A residing inthe media agent index 153, without having to access the disk library108A for some or all of the data. Once it has retrieved the backup copy116A, the media agent 144A communicates the data to the source clientcomputing device 102. Upon receipt, the file system data agent 142A andthe email data agent 142B may unpackage (e.g., restore from a backupformat to the native application format) the data in the backup copy116A and restore the unpackaged data to the primary storage device 104.

Exemplary Secondary Copy Formatting

The formatting and structure of secondary copies 116 can vary, dependingon the embodiment. In some cases, secondary copies 116 are formatted asa series of logical data units or “chunks” (e.g., 512 MB, 1 GB, 2 GB, 4GB, or 8 GB chunks). This can facilitate efficient communication andwriting to secondary storage devices 108, e.g., according to resourceavailability. For example, a single secondary copy 116 may be written ona chunk-by-chunk basis to a single secondary storage device 108 oracross multiple secondary storage devices 108. In some cases, users canselect different chunk sizes, e.g., to improve throughput to tapestorage devices.

Generally, each chunk can include a header and a payload. The payloadcan include files (or other data units) or subsets thereof included inthe chunk, whereas the chunk header generally includes metadata relatingto the chunk, some or all of which may be derived from the payload. Forexample, during a secondary copy operation, the media agent 144, storagemanager 140, or other component may divide the associated files intochunks and generate headers for each chunk by processing the constituentfiles.

The headers can include a variety of information such as fileidentifier(s), volume(s), offset(s), or other information associatedwith the payload data items, a chunk sequence number, etc. Importantly,in addition to being stored with the secondary copy 116 on the secondarystorage device 108, the chunk headers can also be stored to the index153 of the associated media agent(s) 144 and/or the storage managerindex 150. This is useful in some cases for providing faster processingof secondary copies 116 during restores or other operations. In somecases, once a chunk is successfully transferred to a secondary storagedevice 108, the secondary storage device 108 returns an indication ofreceipt, e.g., to the media agent 144 and/or storage manager 140, whichmay update their respective indexes 150, 153 accordingly.

During restore, chunks may be processed (e.g., by the media agent 144)according to the information in the chunk header to reassemble thefiles. Additional information relating to chunks can be found in U.S.Pat. No. 8,156,086, which is incorporated by reference herein.

System Overview

The systems and methods described with respect to FIGS. 1A-1E can beused for generating and using a filtered, digestible, reference copy ofsecondary copy data. For instance, the system of FIG. 1D can include areference copy module (not shown) that generally creates, updates, andmanages reference copies for a data storage system. In some embodiments,the reference copy module is a software module that forms a part of orresides on the storage manager 140 or, alternatively, the media agents144. The reference copy module can additionally be a software moduleexecuting on one or more of the client computers 102. In someembodiments, the reference copy module may be implemented as a part ofthe data agent 142. The reference copy module will be discussed in moredetail with respect to FIGS. 2-5.

An Example Data Storage System for Implementing Reference Copies

FIG. 2 is a data flow diagram illustrative of the interaction betweenthe various components of an example storage system 200 configured toimplement reference copy functionality according to certain embodiments.As illustrated, the example data storage system 200 includes a storagemanager 210, one or more clients 220, a reference copy module 250, oneor more media agents 270, and one or more secondary storage devices 280.The system 200 and corresponding components of FIG. 2 may be similar toor the same as the system 200 and similarly named components of FIG. 1D.Moreover, depending on the embodiment, the system 200 of FIG. 2 mayadditionally include any of the other components shown in FIG. 1D thatare not specifically shown in FIG. 2 (e.g., one or more data agents, oneor more applications, an information store, etc.). The system 200 mayinclude one or more of each component. All components of the system 200can be in direct communication with each other or communicate indirectlyvia the client 220, the storage manager 210, the media agent 270, or thelike. In certain embodiments, some of the components in FIG. 2 shown asseparate components can reside on a single computing device, or viceversa. For example, the reference copy module 250 can be on the storagemanager 210 or on a separate computing device.

With further reference to FIG. 2, the interaction between the variouscomponents of the example data storage system will now be described ingreater detail with respect to data flow steps indicated by the numberedarrows.

At data flow step 1, a user creates rules for a reference copy. A“reference copy” may refer to a filtered view or representation ofsecondary storage data in the data storage system 200. Secondary storagedata or secondary copy data used for creating the reference copy residesin the secondary storage devices 280. For example, the secondary storagedata may be created through a backup operation (or other type ofsecondary copy operation) as described above, for example, with respectto FIGS. 1D and 1E. A reference copy may include references to a subsetof the files or other data stored in the storage devices 280 that meetscertain criteria. The rules for the reference copy may include filteringcriteria for determining what data belongs in or is associated with thereference copy. The user can define the criteria for the reference copyaccording to the user's requirements. For example, the user may want areference copy that includes all files in secondary storage 280corresponding to accounting, or a reference copy that includes all PDFfiles residing in the secondary storage devices 280. A reference copycan provide a filtered, digestible global view of secondary storagedata.

The user may define the reference copy rules at a client 220. In someembodiments, the user may define the rules through the storage manager210 (e.g., the storage manger 210 console). In some cases, a systemadministrator may define the rules. The rules may also be preconfiguredin the storage manager 210. For instance, the storage manager 210 mayaccess default rules for a reference copy if user-defined reference copyrules do not exist.

After the user defines the rules, the reference copy module 250 mayreceive and store the reference copy rules. As explained above, thereference copy module 250 may be a part of the storage manager 210, maybe a part of another component in the system 200, or may reside on aseparate computing device from other components in the system 200. Insome embodiments, the storage manager 210 may perform the functionsand/or operations of the reference copy module 250. The reference copyrules may be stored in the reference copy rules database 255. Thereference copy rules database 255 may be a part of the storage manger210, may be a part of the reference copy module 250, may be a part ofanother component in the system 200, or may be on a separate computingdevice. In some embodiments, the rules may be stored in the index 215.The index 215 may store information about the system 200, such asconfiguration settings. The index 215 may be similar to the indexassociated with the media agent database 152 shown in FIG. 1D.

At data flow step 2, the reference copy module 250 initiates thereference copy process. The reference copy module 250 may initiate thereference copy process according to a schedule. For example, thereference copy module 250 may repeatedly apply the rules after thepassage of a pre-determined amount of time, such as on a regular basis(e.g., after a particular time interval, such as a certain number ofhours or days), or on an intermittent basis. The reference copy rulesmay also be event-based and may be triggered by certain events. Forexample, the reference copy rules may run after a scheduled (e.g.,daily, weekly, etc.) backup has completed. The user may also request toapply the rules at a particular time, and the rules may be applied whenthe user request is received. The reference copy rules may beimplemented as storage policies. Such policies may be run according to aschedule, on an event basis, at user request, etc. as explained above.The storage manager 210 may manage and store storage policies.

The reference copy module 250 may apply the reference copy rules to datain secondary storage, such as the storage devices 280 shown in FIG. 2.The reference copy module 250 may apply the rules after the data hasbeen backed up to secondary storage from primary storage. The data mayinclude files generated by software or applications executing on one ormore clients 220. Secondary storage in the system 200 may includemultiple storage devices 280. As shown, each media agent 270 may beassociated, interface with and conduct data to and from a particularstorage device 280 (or group thereof). The media agent 270 and storagedevices 280 may be paired based on the type of data managed by the mediaagent 270 and/or the type of data stored by the storage devices 280. Forinstance, media agents 270 and storage devices 280 can be associatedwith the following data types, without limitation: file system data(e.g., Windows file system data), database data (e.g., Exchange, SAP,DB2, SQL, etc.), email data (e.g., Exchange), etc. For example, a mediaagent 270 may manage Exchange data, and the Exchange media agent 270 mayconduct data to and from one or more secondary storage devices 280 thatstore Exchange data. Similarly, a media agent 270 may manage Windowsfile system data, and the Windows file system media agent 270 mayconduct data to and from storage devices 280 that store file systemdata. One media agent 270 may manage one type of data, or may managemultiple types of data. A media agent 270 may be paired with one storagedevice 280, or may be paired with multiple storage devices 280 such asin the manner shown in FIG. 1D.

In some embodiments, the data in the secondary storage is backed up innative format, e.g., the format of the application that produced thedata. When the data is backed up in native format, the properties andmetadata of the data may be accessible directly from the data, e.g.,without having to reformat or unpackage the data, such as where the datais stored in a backup or archive format. For example, if an email (e.g.,Exchange email) is stored in its native format, the properties relatingto the email, such as sender, recipient, subject matter, may be obtainedby accessing or searching the email itself. If the email is not storedin its native format, e.g., stored as a file, such properties may belost and may not be obtained directly from the email.

While described with respect to a backup copy operation for the purposesof illustration, the techniques described herein are compatible withother types of storage operations, such as, for example, replication,snapshots, archiving and the like. A description of these and otherstorage operations compatible with embodiments described herein isprovided above.

The reference copy rules may filter data based on a wide variety ofparameters, including file attributes, content of the data, metadataassociated with the data, or any other appropriate characteristic orattribute of the data. The reference copy rules may be based on fileattributes, such as file type, file extension, file name, filepath,modified time, access time, etc. For example, reference copy rules basedon file type or file extension may specify that all PDF files should beincluded in a reference copy, or specify that all Word files should beincluded in a reference copy.

The reference copy rules may also be based on certain (e.g.,user-specified) search terms, and the reference copy module 250 mayfilter the data based on the results of the search. For instance, wherethe data is organized in a plurality of files, the user specifiescertain search terms, and the media agents 270 searches through thecontent of the files, metadata associated with the files, or both. Thesearch can be a semantic search, concept search, or any other type ofenhanced search.

Where the files comprise emails, for example, the reference copy rulescan filter data according to email content, subject matter as indicatedby content and/or metadata, or parameters related to email. Emailparameters can include mailbox owner, sender, receiver, date, etc. As anexample, the reference copy rules may filter emails relating tofinancial documents based on subject matter (e.g., subject matter ofcontent and/or metadata could indicate that the email is associated withthe accounting department of an organization). As another example, thereference copy rules may select emails sent to and/or received from acertain employee (e.g., the CEO). The reference copy module 250 canidentify such emails based on metadata indicating the mailbox owner, thesender or recipient email address, or some other appropriate means.

Multiple metadata properties may be used together, and metadataproperties could be used in conjunction with content. Metadata may bestored in a metabase, as described in greater detail in application Ser.No. 11/563,940, now U.S. Pat. No. 7,747,579, issued Jun. 29, 2010,herein incorporated by reference in its entirety.

A user may specify reference copy rules according to how the user wantsto filter the secondary storage data in the system 200. The referencecopy rules may be defined in any manner described above, and may bebased on file attributes, application, search, content, metadata, etc.,and any combination thereof.

Once the user specifies the reference copy rules, the reference copymodule 250 may determine which sources for secondary storage data (e.g.,storage devices 280) need to be searched in order to identify data for aparticular reference copy. For instance, particular storage devices 280may be associated with specific types of data. In a specific example,all Exchange data in the system 200 may be stored on Storage Devices Aand Storage Devices B, while all PDF data in the system 200 may bestored on Storage Devices C and D. If reference copy rules specify thata reference copy should include all PDF data, the reference copy module250 may determine that Storage Devices C and D need to be searched inorder to identify data for the reference copy. In this manner, dependingon the requested data, only some of the storage devices can be searched,and the amount of time for a search can be reduced.

The reference copy module 250 may determine which sources need to beexamined, for example, by referring to configuration information orsettings related to storage devices 280 and media agents 270. Suchinformation may be included in the configuration information or settingsfor the system 200. The configuration information or settings mayinclude information associated with storage devices 280 and data storedon the storage devices 280, and may also include information associatedwith media agents 270. For example, the configuration information mayspecify that certain storage devices 280 store particular types of data,and specify that certain media agents 270 manage these storage devices280. The configuration information and settings may be stored in thestorage manager 210 (e.g., in the index 215), or on another computingdevice.

The reference copy module 250 may have access to the configurationinformation and settings, and may be able to determine which storagedevices 280 need to be searched and/or which corresponding media agents270 need to be instructed in order to search the storage devices 280.The reference copy module 250 may make such determination when thereference copy rules are stored and add information about storagedevices 280 and/or media agents 270 with the reference copy rules. Thereference copy module 250 may also make the determination at the timethe reference copy rules run.

At data flow step 3, the reference copy module 250 instructs one or moremedia agents 270 to find data that meets the rules for reference copies.The reference copy module 250 may not send the reference copy rules tothe media agents 270. Instead, as explained above, the reference copymodule 250 can determine which storage devices 280 should be searchedand/or which media agents 270 should be instructed to search thesestorage devices 280. In some embodiments, the reference copy module 250may determine only which media agents 270 should be instructed, withoutdetermining which storage devices 280 should be searched. Suchinformation may be included or stored with the reference copy rules, orthe reference copy module 250 may refer to the configuration or settingswhen the reference copy rules run. The reference copy module 250 caninstruct specific media agents 270 based on such configurationinformation. The reference copy module 250 may instruct a first mediaagent 270 to find data meeting the filtering criteria, and may instructa second media agent 270 to also find data meeting the same filteringcriteria. If the reference copy module 250 is on a separate computingdevice from the storage manager 210, the reference copy module 250 mayinstruct the media agents 270 through the storage manager 210.

In a specific example, reference copy rules may specify that all PDFfiles need to be included in a reference copy. The reference copy module250 accesses the configuration information and determines that StorageDevices C and D store PDF files. Media Agent 1 may be paired withStorage Device C, and Media Agent 2 may be paired with Storage Device D.The reference copy module 250 instructs Media Agent 1 to search StorageDevice C for all PDF files, and instructs Media Agent 2 to searchStorage Device D for all PDF files.

Because multiple media agents 270 can be used to search through the datato be filtered, the process of filtering the secondary storage data inthe system 200 can be managed and performed in a scalable manner. Asmore secondary data is added to the system 200, additional storagedevices 280 and media agents 270 can be added. The additional storagedevices 280 can be searched using the additional media agents 270. Inthis manner, the workload for creating or updating reference copies canbe distributed across the system 200.

At data flow step 4, one or more media agents 270 search and identifythe data that meets the rules for reference copies. Each media agent 270searches the data associated with it. A media agent 270 may access anindex 275 associated with it in order to search and identify the datafor the reference copies. The information in the index 275 may becollected and stored in the index 275 while backup is running. Forexample, the media agent 270 may include a reference copy agent 277 thatcollects information about the data while the data is copied to thestorage devices 280. The reference copy agent 277 can collectinformation about file system data, email data, etc. For instance, ifthe data is file system data, the reference copy agent 277 can collectinformation like file name, filepath, modified time, access time, etc.If the data is email data (e.g., Exchange data), the reference copyagent 277 can additionally collect information like mailbox owner,sender, recipient, subject, etc. The media agent 270 may also access thedata in the storage devices 280 in order to search and identify the datafor the reference copies. In some embodiments, the media agent 270 mayidentify the data for the reference copies by accessing only the index275, without accessing the data in the storage devices 280. For example,in certain cases, the media agent 270 may examine only the metadata inthe index 275 to identify the data that satisfies the filteringcriteria, without actually accessing the storage devices 280.

Data in the storage devices 280 may be analyzed at any granularity. Forinstance, the data can be organized and/or processed as files (e.g.,emails, Microsoft Office documents, media files, etc.), pages, which mayspan more than one file, data blocks, which may correspond to portionsof files, or in any other appropriate fashion.

In some embodiments, the media agent 270 may move or copy the identifieddata to another storage device(s) 280. For example, all PDF files may bemoved to a backup tape so that all data can be stored together. Themoved or copied data may be stored or retained for a specific period oftime.

At data flow step 5, the media agents 270 send information about theidentified data to the reference copy module 250. The identified datamay include multiple files, and a media agent 270 may send pointers tothe files to the reference copy module 250. In some embodiments, themedia agent 270 may send copies of the actual files to the referencecopy module 250. Files may be stored in native format of theapplications that generated the files. Information sent to the referencecopy module 250 may include source information for each file, such asthe source client, source device, the source application, etc. Forexample, a file that is backed up in a storage device 280 may beidentified as being backed up from an information store associated withClient A and as having a specified filepath in the information store.

The media agent 270 may associate the identified data with a logicalentity. Such logical entity may be referred to as a virtual client or adummy agent. The logical entity may not have a physical presence, butact as a holding entity for the filtered reference copy data. The mediaagent 270 may associate data associated with all reference copies withthe logical entity. The data for reference copies may be accessed and/orviewed, for example, by accessing the data associated with the logicalentity.

At data flow step 6, the reference copy module 250 creates a referencecopy or updates an existing reference copy. If a reference copycorresponding to certain reference copy rules does not exist, thereference copy module 250 may create a new reference copy. A referencecopy may include references to the filtered data, or the subset ofsecondary storage data, that meets the criteria specified in the rulesfor the reference copy. The references for a reference copy may bestored in a data structure. In some embodiments, a reference may be apointer to a file in the subset and may not include a copy of the file.In other embodiments, a reference may include a copy of the file in thesubset. In certain embodiments, the data structure may includeinformation regarding the files in the subset. Such information mayinclude the source client, source filepath, source device, sourceapplication, etc. for each file in the subset. In certain embodiments,the reference copy includes data stored in native format, and includesembedded information about the source of the data, such as sourceapplication, source device, source client, etc.

Reference copies and associated information and/or data may be stored inthe reference copy data store 256. The reference copy data store 256 mayalso include an index, and the index may store information about theidentified data forwarded by the media agents 270. In FIG. 2, thereference copy data store 256 is shown to be a part of the storagemanager 210, but the reference copy data store 256 may be separate fromthe storage manager 210 or may be a part of another component in thesystem 200. In embodiments where the reference copy includes copies offiles themselves, the files may be moved or copied to one or more otherstorage devices 280 a, as explained above. The reference copy storagedevices 280 a can include any type of storage device, e.g., tape media,disk drive, cloud, etc. The type and/or location of reference copystorage device(s) 280 a may be specified in a storage policy associatedwith the reference copy or in configuration information or settingsrelated to storage devices 280 and/or media agents 270. In someembodiments, the reference copy data store 256 may also be a part of thereference copy storage device(s) 280 a.

If the reference copy corresponding to certain reference copy rulesalready exists, the reference copy module 250 may update the referencecopy to include identified data that is not already included in thereference copy. In this manner, a reference copy may be updated toreflect the most recent data that meets the filtering criteria. Forexample, reference copy data may be up-to-date as of the most recentbackup, or may reflect the current state of data in the storage devices280.

A reference copy may be created from another reference copy, and mayinclude a subset of the data in the existing reference copy. Forexample, a reference copy including all invoice PDF files may be createdfrom an existing reference copy that includes all PDF files. In somecases, a reference copy includes subsets of data from more than oneother reference copy. For example, a reference copy including all emailsfrom a particular user may be created from a plurality of otherreference copies including email data.

At data flow step 7, the user views the reference copy on the client220. For example, the reference copy module 250 may generate a graphicaluser interface (“GUI”) for display. In this manner, the files or otherdata in the reference copy is viewable by a user, e.g., by show alisting of the files. The listing may not show secondary storage datathat is not included in the subset, and thus presents a filtered,digestible view to the user. The listing may be accessed through thelogical entity that is associated with the reference copies. The usermay browse the reference copy and the listing, for example, by browsingdata associated with the logical entity. The user may view the files inthe reference copy. The user may also select files in the reference copyin order to restore the files. In some embodiments, the reference copyincludes the files in native format and embedded information about theirsource (e.g., source application, source location, etc.), and the usermay be able to preview or selectively play back the files using theirnative applications.

The reference copies and the data in the reference copies may beviewable only by authorized users. For example, a reference copy thatincludes confidential information may be accessible only to themanagement of an organization. Controlling access to reference copiesmay be implemented using security policies.

In this way, the system 200 can provide a digestible, global view of thesecondary storage data in the system 200. In addition, the referencecopies are created using secondary copy data (e.g., backup data).Therefore, primary data can remain accessible while the reference copiesare created/updated, and the reference copies can be created even whenthe source primary data is no longer available. Because the secondarystorage data is searched and extracted by the media agents 270, whichcan be scalable, the system 200 can provide scalability in implementingfiltered reference copies (e.g., by adding more media agents 270).Reference copies may be created from other reference copies, and thesystem 200 can provide multi-tiered analysis of secondary storage data.

Now a specific example will be explained in detail with respect to FIG.2. Corporation C backs up surveillance data on a daily basis along withthe corporation's other data. The surveillance data may be from variouslocations, such as branch offices. The surveillance data may be backedup to different storage devices 280 in the system 200. User A works inthe security department of Corporation C and wants to view and accessall surveillance data, preferably from a single user interface (UI).User A defines rules for a reference copy, e.g., at a client computer220. User A may define the rules based on search terms, metadata,properties of the data, etc. The reference copy rules may include thefiltering criteria for the reference copy. For example, User A maydefine the rules to extract data that includes surveillance data as thesubject matter, or may define the rules to extract data that isidentified as surveillance data in the properties. User A may furtherspecify that User A only wants surveillance data that is in WMV format.User A may define the rules to include only files with file extension“.wmv” or file type “WMV.” After User A creates the reference copyrules, the rules may be sent to and stored by the reference copy module250.

User A's reference copy rules run, e.g., after the scheduled dailybackup of primary storage data completes. The reference copy module 250knows from configuration information and settings that surveillance datais backed up to Storage Devices 1 through 10. Storage Devices 1-10 aremanaged by Media Agents 1-10, respectively. The reference copy module250 instructs each of Media Agents 1-10 to search and identify data thatmeets the filtering criteria (e.g., WMV surveillance data for User A'sreference copy). Each of Media Agents 1-10 accesses its own index 275and/or the storage devices 280 it manages in order to identify/extractthe data for the reference copy. Each media agent 270 sends informationabout the identified data to the reference copy module 250. Suchinformation may include pointers to the files, copies of the filesthemselves, source information for the files, etc. Where copies of thefiles are used, the media agents 270 may move the identified data toanother secondary storage location, e.g., a tape. Or the media agents270 may make copies of the identified data at another secondary storagelocation.

After the reference copy module 250 receives the information about theidentified data items from each media agent 270, the reference copymodule 250 creates a reference copy that includes references to the WMVsurveillance data. The references to the files may include pointers tothe files, copies of the files, or both, depending on the embodiment. Insome embodiments, the files in the reference copy are stored in nativeformat, and the reference copy includes embedded source information. Insuch embodiments, the user can view or access the files using theirnative applications.

Corporation C backs up all the surveillance data in its native format.Accordingly, User A's reference copy can include copies of thesurveillance data in the native format (WMV). User A's reference copycan also include embedded source information for the surveillance data,such as the source device and filepath, and source application. Thesource application may be Windows Media Player. Since User A's referencecopy includes native format files and source information, User A canview or play the surveillance data using an application like WindowsMedia Player. By creating a reference copy that includes all WMVsurveillance data, User A can easily manage and access the surveillancedata the user wants from a single UI. User A may choose to filter theWMV surveillance data further, e.g., by creating further filtering basedon date range, or by creating another reference copy comprising a subsetof the first reference copy, based on date range.

FIG. 3 is a data flow diagram illustrative of the interaction betweenthe various components of an example storage system 300 configured toimplement reference copies according to certain embodiments. Asillustrated, the example data storage system 300 includes a storagemanager 310, a client 320, an information store 330, a reference copymodule 350, one or more media agents 370, and one or more storagedevices 380. Depending on the embodiment, the system 300 of FIG. 3 mayadditionally include any of the other components shown in FIG. 1D thatare not specifically shown in FIG. 3 (e.g., one or more data agents, oneor more applications, etc.). The system 300 may include one or more ofeach component. All components of the system 300 can be in directcommunication with each other or communicate indirectly via the client320, the storage manager 310, the media agent 370, or the like. Incertain embodiments, some of the components in FIG. 3 shown as separatecomponents can reside on a single computing device, or vice versa. Forexample, the reference copy module 350 can be on the storage manager 310or on a separate computing device.

With further reference to FIG. 3, the interaction between the variouscomponents of the example data storage system will now be described ingreater detail with respect to data flow steps indicated by the numberedarrows.

At data flow step 1, a user views a reference copy, e.g., at the client320. As explained above with respect to FIG. 2, a reference copy canprovide a filtered view or representation of secondary storage data inthe system 300.

At data flow step 2, the user selects files in the reference copy torestore. The user may select one or more files in the reference copy torestore from secondary storage. In the example of FIG. 2, User A mayselect 2 surveillance videos from the previous week.

At data flow step 3, the client 320 sends a restore request for theselected files to the reference copy module 350. In some embodiments,the restore request may be sent to the storage manager 310. Depending onthe embodiment, the reference copy module 350 may be a part of thestorage manager 310 as shown, may be a part of another component in thesystem 300, or may be on a separate computing device.

At data flow step 4, the reference copy module 350 accesses the selectedfiles in the reference copy. For example, the reference copy module 350may access information about the selected files in the reference copy.For instance, the reference copy module 350 may access the informationin order to determine which storage devices 380 store the correspondingfiles and/or which media agents 370 manage these storage devices 380.The reference copy module 350 may send a request to restore the selectedfiles to the storage manager 310. If the reference copy includes copiesof the files rather than pointers to the files, the reference copymodule 350 may access the files directly. In such case, the referencecopy module 350 may directly copy the files from the reference copy toprimary storage, e.g., the information store 330. For example, copies ofthe files (or other data items) included in the reference copy may bestored in another secondary storage device (e.g., storage device 280 ain FIG. 2), which may be tape media, etc.

At data flow step 5, the storage manager 310 instructs the media agent370 to restore the selected files. For example, the storage manager 310may instruct the media agents 370 associated with the storage devices380 that include the selected files to retrieve the selected files.

At data flow step 6, the media agent 370 restores the selected files.The media agent 370 may copy the selected files to the information store330. After the selected files are restored, the user can access thefiles, e.g., through applications associated with the files.

FIG. 4 is a flow diagram illustrative of one embodiment of a routine 400implemented by a data storage system for creating reference copies. Theroutine 400 is described with respect to the system 200 of FIG. 2.However, one or more of the steps of routine 400 may be implemented byother data storage systems, such as those described in greater detailabove with reference to FIG. 1D. The routine 400 can be implemented byany one, or a combination of, a client, a storage manager, a data agent,a reference copy module, a media agent, and the like. Moreover, furtherdetails regarding certain aspects of at least some of steps of theroutine 400 are described in greater detail above with reference to FIG.2. Although described in relation to backup operations for the purposesof illustration, the process of FIG. 4 can be compatible with othertypes of storage operations, such as, for example, migration, snapshots,replication operations, and the like.

At block 401, the reference copy module 250 receives and/or stores rulesfor creating a reference copy. The reference copy rules may includefiltering criteria for reducing the secondary copy data into amanageable, filtered subset.

At block 402, the reference copy module 250 runs the reference copyrules. The reference copy rules may run, e.g., according to a schedule,based on an event, at user request, etc. The reference copy module 250may instruct media agents 270 to search and identify data items in thestorage devices 280 that meet the filtering criteria.

At block 403, the reference copy module 250 receives reference copyitems identified by media agents 270. At block 404, the reference copymodule 250 creates a reference copy based on the received items. Thereference copy module 250 associates the received data items with thereference copy, e.g., by including pointers to the data items, copyingthe data items to the reference copy data store 256, etc. The referencecopy may also include information about the data items. Reference copiesand related information may be stored in the reference copy data store256. At block 405, the reference copy module 250 provides access to thereference copy. For example, the user can view or browse the referencecopy from a user interface.

The routine 400 can include fewer, more, or different blocks than thoseillustrated in FIG. 4 without departing from the spirit and scope of thedescription. Moreover, it will be appreciated by those skilled in theart and others that some or all of the functions described in thisdisclosure may be embodied in software executed by one or moreprocessors of the disclosed components and mobile communication devices.The software may be persistently stored in any type of non-volatilestorage.

FIG. 5 is a flow diagram illustrative of one embodiment of a routine 500implemented by a data storage system for restoring data using referencecopies. The routine 500 is described with respect to the system 300 ofFIG. 3. However, one or more of the steps of routine 500 may beimplemented by other data storage systems, such as those described ingreater detail above with reference to FIG. 1D. The routine 500 can beimplemented by any one, or a combination of, a client, a storagemanager, a data agent, a reference copy module, a media agent, and thelike. Moreover, further details regarding certain aspects of at leastsome of steps of the routine 500 are described in greater detail abovewith reference to FIG. 3. Although described in relation to backupoperations for the purposes of illustration, the process of FIG. 5 canbe compatible with other types of storage operations, such as, forexample, migration, snapshots, replication operations, and the like.

At block 501, the reference copy module 350 receives instructions torestore reference copy data selected by user. The reference copy data tobe restored may include, e.g., files, data items, etc.

At block 502, the reference copy module 350 accesses user-selected itemsin the reference copy. The reference copy module 350 may accessinformation in the reference copy that relates to the data to berestored. Such information may include where the data is located, whichmedia agents need to be instructed, etc. If the requested data isalready included in the reference copy, the reference copy module 350may provide access to the data in the reference copy (e.g., by copyingthe data to primary storage), instead of restoring the data from thestorage devices 380.

At block 503, the reference copy module 350 sends instructions to mediaagent 370 to obtain the selected items and forward them to the client320. If the reference copy module 350 is on a separate computing devicefrom the storage manager 310, the reference copy module 350 may requestthe storage manager 310 to send instructions to the media agents 370.The appropriate media agent 370 retrieves the data from the storagedevices 380 and copies the data to primary storage, e.g., theinformation store 330. The data may also be copied to primary storagethrough the storage manager 310.

The routine 500 can include fewer, more, or different blocks than thoseillustrated in FIG. 5 without departing from the spirit and scope of thedescription. Moreover, it will be appreciated by those skilled in theart and others that some or all of the functions described in thisdisclosure may be embodied in software executed by one or moreprocessors of the disclosed components and mobile communication devices.The software may be persistently stored in any type of non-volatilestorage.

Terminology

Conditional language, such as, among others, “can,” “could,” “might,” or“may,” unless specifically stated otherwise, or otherwise understoodwithin the context as used, is generally intended to convey that certainembodiments include, while other embodiments do not include, certainfeatures, elements and/or steps. Thus, such conditional language is notgenerally intended to imply that features, elements and/or steps are inany way required for one or more embodiments or that one or moreembodiments necessarily include logic for deciding, with or without userinput or prompting, whether these features, elements and/or steps areincluded or are to be performed in any particular embodiment.

Depending on the embodiment, certain acts, events, or functions of anyof the algorithms described herein can be performed in a differentsequence, can be added, merged, or left out all together (e.g., not alldescribed acts or events are necessary for the practice of thealgorithms). Moreover, in certain embodiments, acts or events can beperformed concurrently, e.g., through multi-threaded processing,interrupt processing, or multiple processors or processor cores or onother parallel architectures, rather than sequentially.

Systems and modules described herein may comprise software, firmware,hardware, or any combination(s) of software, firmware, or hardwaresuitable for the purposes described herein. Software and other modulesmay reside on servers, workstations, personal computers, computerizedtablets, PDAs, and other devices suitable for the purposes describedherein. Software and other modules may be accessible via local memory,via a network, via a browser, or via other means suitable for thepurposes described herein. Data structures described herein may comprisecomputer files, variables, programming arrays, programming structures,or any electronic information storage schemes or methods, or anycombinations thereof, suitable for the purposes described herein. Userinterface elements described herein may comprise elements from graphicaluser interfaces, command line interfaces, and other suitable interfaces.

Further, the processing of the various components of the illustratedsystems can be distributed across multiple machines, networks, and othercomputing resources. In addition, two or more components of a system canbe combined into fewer components. Various components of the illustratedsystems can be implemented in one or more virtual machines, rather thanin dedicated computer hardware systems. Likewise, the data repositoriesshown can represent physical and/or logical data storage, including, forexample, storage area networks or other distributed storage systems.Moreover, in some embodiments the connections between the componentsshown represent possible paths of data flow, rather than actualconnections between hardware. While some examples of possibleconnections are shown, any of the subset of the components shown cancommunicate with any other subset of components in variousimplementations.

Embodiments are also described above with reference to flow chartillustrations and/or block diagrams of methods, apparatus (systems) andcomputer program products. Each block of the flow chart illustrationsand/or block diagrams, and combinations of blocks in the flow chartillustrations and/or block diagrams, may be implemented by computerprogram instructions. Such instructions may be provided to a processorof a general purpose computer, special purpose computer, or otherprogrammable data processing apparatus to produce a machine, such thatthe instructions, which execute via the processor of the computer orother programmable data processing apparatus, create means forimplementing the acts specified in the flow chart and/or block diagramblock or blocks.

These computer program instructions may also be stored in acomputer-readable memory that can direct a computer or otherprogrammable data processing apparatus to operate in a particularmanner, such that the instructions stored in the computer-readablememory produce an article of manufacture including instruction meanswhich implement the acts specified in the flow chart and/or blockdiagram block or blocks. The computer program instructions may also beloaded onto a computer or other programmable data processing apparatusto cause a series of operations to be performed on the computer or otherprogrammable apparatus to produce a computer implemented process suchthat the instructions which execute on the computer or otherprogrammable apparatus provide steps for implementing the acts specifiedin the flow chart and/or block diagram block or blocks.

While certain embodiments have been described, these embodiments havebeen presented by way of example only, and are not intended to limit thescope of the disclosure. Indeed, the novel methods and systems describedherein may be embodied in a variety of other forms; furthermore, variousomissions, substitutions and changes in the form of the describedmethods and systems may be made without departing from the spirit of thedisclosure. The accompanying claims and their equivalents are intendedto cover such forms or modifications as would fall within the scope andspirit of the disclosure.

What is claimed is:
 1. A method of creating a filtered representation ofsecondary copy data in a networked data storage system, comprising:using one or more media agents comprising computer hardware, copyingdata comprising a plurality of files residing in one or more primarystorage devices in a primary storage subsystem to one or more secondarystorage devices in a secondary storage subsystem to create a backup copyof the plurality of files; further copying, with the one or more mediaagents, data associated with the plurality of files to at least onereference copy data store to create at least one reference copy of theplurality of files; creating an index data structure of the backup copyof the plurality of files and storing the index data structure in the atleast one reference copy data store; wherein the backup copy of theplurality of files is stored in the secondary storage subsystem in abackup format, and the at least one reference copy of the primary filesis stored in a native format associated with applications that generatedthe plurality of files; accessing with at least one reference copymodule comprising computer hardware, filtering criteria for identifyinga subset of the plurality of files, the subset associated with thefiltered representation and residing in the backup copy in the secondarystorage subsystem; identifying with the at least one reference copymodule, files that meet the filtering criteria based on the index datastructure of the at least one reference copy of the plurality of filesstored in the at least one reference copy data store without accessingthe backup copy of the plurality of files stored in the secondarystorage subsystem and without accessing the plurality of files stored inthe primary storage subsystem; and providing access to the filteredrepresentation, wherein the filtered representation is viewable by auser and shows a listing of the subset associated with the filteredrepresentation without accessing the backup copy of the plurality offiles stored in the secondary storage subsystem and without accessingthe plurality of files stored in the primary storage subsystem.
 2. Themethod of claim 1 further comprising: at least one media agent indexcomprising metadata related to the plurality of files copied from theone or more primary storage devices to the one or more secondary storagedevices; and wherein a first media agent and a second media agentidentify at least some of the files residing in the secondary storagesubsystem that meet the filtering criteria by reviewing the media agentindex.
 3. The method of claim 1 wherein the listing does not includefiles in the plurality of files that are not in the subset.
 4. Themethod of claim 1 wherein the at least one reference copy comprisescopies of the plurality of files themselves.
 5. The method of claim 1wherein source information comprises, for each respective file in thesubset, one or more of an indication as to a source computing deviceassociated with the each respective file and a source softwareapplication associated with the each respective file.
 6. The method ofclaim 5 wherein the file in the subset is viewed or accessed using thesoftware application associated with the each respective file.
 7. Themethod of claim 1 wherein the at least one reference copy comprisespointers and does not include copies of the plurality of files.
 8. Themethod of claim 1 wherein the at least one reference copy moduledetermines which storage devices in the primary storage subsystem tosearch to create the at least one reference copy.
 9. The method of claim1 wherein the at least one reference copy module updates the at leastone reference copy during the creating of the backup of the plurality offiles.
 10. The method of claim 1 wherein the at least one reference copymodule updates the at least one reference copy based on one or morereference copy rules.
 11. A data storage system configured for creatinga filtered representation of secondary copy data, comprising: one ormore media agents comprising computer hardware configured to: initiatecopying of data comprising a plurality of files residing in one or moreprimary storage devices in a primary storage subsystem to one or moresecondary storage devices in a secondary storage subsystem to create abackup copy of the plurality of files; further copy with the one or moremedia agents data associated with the plurality of files to at least onereference copy data store to create at least one reference copy of theplurality of files, wherein the backup copy of plurality of files isstored in the secondary storage subsystem in a backup format, and the atleast one reference copy of the plurality of files are stored in anative format associated with applications that generated the pluralityof files; at least one reference copy module comprising computerhardware configured to: create an index data structure of the backupcopy of the plurality of files and storing the index data structure inthe at least one reference copy data store; access filtering criteriafor identifying a subset of the plurality of files, the subsetassociated with the filtered representation and residing in the backupcopy in the secondary storage subsystem; identify files that meet thefiltering criteria based on the index of the at least one reference copyof the plurality of files stored in the at least one reference copy datastore without accessing the backup copy of the plurality of files storedin the secondary storage subsystem and without accessing the pluralityof files stored in the primary storage subsystem; and provide access tothe filtered representation, wherein the filtered representation isviewable by a user and shows a listing of the subset associated with thefiltered representation that meet the filtering criteria withoutaccessing the backup copy of the plurality of files stored in thesecondary storage subsystem and without accessing the plurality of filesstored in the primary storage subsystem.
 12. The system of claim 11wherein a first media agent and a second media agent identify at leastsome of the files residing in the secondary storage subsystem that meetthe filtering criteria by reviewing one or more media agent indexescomprising metadata related to the plurality of files copied from theone or more primary storage devices to the one or more secondary storagedevices.
 13. The system of claim 11 wherein the listing does not includefiles in the plurality of files that are not in the subset.
 14. Thesystem of claim 11 wherein the at least one reference copy comprisescopies of the plurality of files themselves.
 15. The system of claim 11wherein source information comprises, for each respective file in thesubset, one or more of an indication as to a source computing deviceassociated with the respective file and a source software applicationassociated with the respective file.
 16. The system of claim 15 whereinthe file in the subset is viewed or accessed using the softwareapplication associated with the file.
 17. The system of claim 11 whereinthe at least one reference copy comprises pointers and does not comprisecopies of the plurality of files.
 18. The system of claim 11 wherein theat least one reference copy module determines which storage devices inthe primary storage subsystem to search to create the at least onereference copy.
 19. The system of claim 11 wherein the at least onereference copy module updates the at least one reference copy during thecreating of the backup of the plurality of files.
 20. The system ofclaim 11 wherein the at least one reference copy module updates the atleast one reference copy based on one or more reference copy rules.